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About the Role

The Sample Room Coordinator is responsible for handling all cell nutrition and excipient Salesforce sample requests as well as PSS and co-ship sample requests from receipt to shipment for the Norwich NY manufacturing site. This includes preparing, documenting, shipping, and tracking samples, as well as maintaining the sample room inventory, shelf-life, and GMP requirements.

Responsibilities

• Receive sample requests from Sales Force, prepare the sample, record the sample information in the sample system, request a double check to be performed, enter the shipment information into the freight system, and ship the sample.
• Receive PSS & Co-ship sample requests from SAP, prepare the sample, record the sample information in the system, request a double check to be performed, enter the shipment information into the freight system, and ship the sample.
• Be able to perform a mock (or actual) recall on samples sent.
• Maintain the proper inventory levels of product, packing material, and miscellaneous supplies in the sample room according to requirements and predetermined safety stock levels.
• Ensure all materials in the sample room meet standard product specifications, represent typical manufacture, are within shelf life, and any retests are performed before the sample is dispatched.
• Order replenishment inventory in a timely manner to ensure inventory levels do not go below safety stock.
• Organize the sample room in the most efficient manner possible.
• Ensure all backup personnel are kept current of any changes in the sample system or changes in the sample room.
• Ensure the sample room meets GMP requirements.
• Develop and maintain Excel spreadsheets.
• Handle various tasks as assigned by Management.
• Provide a monthly report showing number of samples sent by product group.
• Participate in the Physical Inventory Count.
• Keep filing up to date.
• Prepare SOPs and maintain them current.
• Other assignments as needed.

Requirements

• Minimum of 2 years of relevant experience
• Good working knowledge of math and confidence in using it
• Ability to write clearly and legibly
• Attentive to detail/accuracy and committed to quality
• Ability to communicate well in a professional manner, possess excellent phone skills, read and understand written instructions
• Flexibility in adjusting work schedule and ability to work overtime when required
• Ability to work well with other departments
• Organized, neat, clean and consistent
• Initiative, resourcefulness, and ability to use common sense and make decisions using sound judgment
• Assertive demeanor and problem-solving skills
• Must be able to lift up to 50 lbs.

Skills

• Strong PC program experience (Excel, Word)
• Computer literacy
• Excellent communications and follow-up skills
• Strong organizational skills
• Experience with ticketing systems
• Proficiency in using software and tools for technical support and documentation
• Experience working in an SAP /SFDC environment is desirable

Location

• Norwich, NY

Work Type

• Full Time
• Onsite

Experience Level

• 2 years of relevant experience

Education Level

• AAS (Associate Applied Science) degree in business or relevant field preferred, or the equivalent in experience.

Salary/Compensations

• $27/hour

Benefits

• Medical
• Dental
• Vision
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Employee Share Plan
• Life insurance
• Disability insurance
• Accident insurance

About the Company

• Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.
• Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.
• Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.
• A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Equal Opportunity

• Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law.
• Kerry will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
• Know Your Rights: Workplace Discrimination is Illegal (dol.gov).