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About the Role

As a Director, Software Development for Personal Lines at Intact, you will lead several squads and their managers, owning the end-to-end delivery, architecture, technical health, portfolio, investment, and people development for your value stream. This role is at the intersection of technology and people, requiring a passionate advocate for teams, customers, and the technological vision, capable of balancing long-term direction, stakeholder delivery, and individual careers.

Responsibilities

Own end-to-end delivery for your value stream, making necessary decisions to meet commitments.
Partner with business sponsors to translate objectives into a technology roadmap.
Define and track key metrics (delivery flow, quality, reliability) for continuous improvement.
Coach and develop managers and emerging leaders, building a strong talent pipeline.
Own talent management for your value stream, including hiring, development, performance, and career growth.
Foster psychological safety to encourage smart risks and open learning.
Collaborate with other directors to enhance engineering practices across teams.
Create and promote a long-term architectural vision for scalable and resilient systems.
Own and deliver on the technical product backlog and technical health roadmap, including modernization of legacy systems.
Lead within a federated architecture model, empowering teams to make decisions.
Lead portfolio management and prioritization in partnership with business groups, IT Business Office, and Finance.
Own and manage the budget, making transparent trade-offs.
Protect capacity for technical health and compounding work over urgent requests.
Drive the adoption of AI across the product development lifecycle (discovery, design, test, ship, support).
Set an example by using AI in personal work and making it safe and normal for teams.
Lead the transition to a product-centric technology operating model, integrating feature development, operations, security, and reliability.
Promote continuous delivery, aiming for rapid idea-to-production cycles.
Collaborate across departments to break down silos and align technology goals with corporate objectives.
Ensure system stability, security, and availability with a focus on observability and operational discipline.
Integrate regulatory and compliance requirements into team workflows and partner with security and compliance teams to mitigate risk.

Requirements

Demonstrated experience in a management position at a Director level.
Experience managing managers in a software engineering organization.
Experience leading transformation initiatives.
In-depth knowledge of software engineering principles, processes, and practices.
Ability to hold technical conversations with engineers.
Track record of leading change that improved productivity, quality, predictability, and delivery flow.
Hands-on familiarity with integrating AI into team workflows for design, build, test, and ship.
Strong skills in critical thinking, decision-making, and problem-solving with attention to detail.
Strong communication and stakeholder management skills, with the ability to influence, negotiate, and build consensus.
A strong overall technologist with a passion for continuous learning and growth.
A strong ambassador of Intact’s Values and Leadership Success Factors.
For candidates located in Quebec, bilingualism (French / English) is required.
Must be eligible to work in Canada.
No Canadian work experience required.

Skills

Software Development
Team Leadership
Agile Methodologies
Architecture
Technical Health Management
Portfolio Management
Budget Management
AI Adoption
Product-Centric Operating Model
Continuous Delivery
Stakeholder Management
Critical Thinking
Decision-Making
Problem Solving
Communication

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Director Level
Management Experience

Education Level

Bachelor's degree in Computer Science, Software Engineering, or equivalent combination of education and experience.

Salary/Compensations

161,600 - 197,500

Benefits

Flexible work arrangements
Hybrid work model
Possibility to purchase up to 5 extra days off per year
Telemedicine
Wellness account
Share plan
Savings plans
Annual bonus target (up to double the target)
Employee Share Purchase Plan (ESPP) with 50% Intact match
Defined benefit pension plan offering guaranteed income for life

About the Company

Intact is Canada's largest provider of property and casualty insurance.
The company's mission is to help people, businesses, and society prosper and be resilient.
Intact's Personal Lines technology organization builds and runs systems for millions of customers.
The company values respect, diversity, and inclusion.
Intact is committed to reconciliation and acknowledges its work on Indigenous lands.

Equal Opportunity

We are an equal opportunity employer.
We strive to create an accessible workplace where employees feel valued, included, and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).
We will work with candidates to meet their needs to make the recruitment process more accessible.