Account Coordinator - Service and Delivery Analyst at WTW | CA, US | Rezi

Account Coordinator - Service and Delivery Analyst at WTW

Account Coordinator - Service and Delivery Analyst

WTW · CA, US

1 months ago

Account Coordinator - Service and Delivery Analyst

WTW · CA, US

a month ago
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About the Role

This position is responsible for coordinating the internal service process for assigned commercial property and casualty clients in a new, industry-changing brokerage.

Responsibilities

  • Manage successful outsourcing of workflows including, but not limited to, certificates of insurance, auto identification cards, policy checking, and MVRs.
  • Prepare and review client communications and deliverables.
  • Manage certificate of insurance process, if necessary.
  • Prepare, process, and distribute endorsements and invoices.
  • Monitor and resolve billing discrepancies and perform reconciliations.
  • Execute consistent and accurate data and information entry and maintenance in various systems including AMS, SharePoint, etc.
  • Execute consistent and accurate database and document management processes and workflows.
  • Coordinate and own the renewal process workflow for successful, timely execution.

Benefits

  • Promote from within whenever possible.
  • Committed to the professional development of our team members, providing time and funding for courses and seminars.

About the Company

  • We are a smart, dynamic, and fun-loving group privileged to be working with some of the most innovative companies across the world.
  • We provide risk management guidance to companies across multiple industries.
  • There’s something new every day!