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About the Role

Join Rogers-O'Brien Construction as a Field Technician- IT, providing critical IT support for field and regional office teams. This role is ideal for those who thrive in fast-paced environments, enjoy hands-on problem-solving, and are passionate about keeping teams connected and productive. You will maintain and improve technical operations, support jobsite mobilizations, and deliver high-quality helpdesk support, enhancing efficiency and reducing downtime.

Responsibilities

Deploy and support workstations, hardware, and network setups at jobsites and offices.
Provide on-site support for technical issues that cannot be resolved remotely.
Troubleshoot and resolve connectivity issues including VPN, remote tools, and ISP problems.
Lead equipment setup, repairs, replacements, and IT demobilizations.
Conduct field visits to assess equipment and system performance.
Supervise IT interns during mobilizations and training.
Coordinate with project teams and identify improvement areas with IT leadership.

Requirements

Ability to meet company driving requirements to operate a company vehicle.
Physical capability to lift up to 20 lbs and adapt to changing work environments.

Skills

Strong critical thinking skills
Exceptional communication skills

Location

Dallas

Work Type

On-site

Experience Level

3-5 years of relevant IT support experience

Education Level

Bachelor’s degree in Computer Science preferred; equivalent experience considered
CompTIA A+ or Tech+ certification preferred

About the Company

Rogers-O'Brien Construction