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About the Role
As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet Branch targets by providing an excellent sales service. You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty. You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio. You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
Responsibilities
- Provide effective management of existing customer accounts.
- Develop new business to meet Branch targets.
- Provide excellent sales service.
- Deliver excellent customer service over the phone, face to face, or via email.
- Drive customer loyalty.
- Manage a portfolio of current customers.
- Proactively target and develop new customers into profitable accounts.
- Act as the first point of call for key accounts clients.
- Understand individual client requirements.
- Build rapport and grow client portfolios.
- Support the wider branch team.
- Serve on the Trade Counter.
- Pick and pack products in the warehouse.
Requirements
- Experience of working in a highly competitive customer-focused role.
- Comfortable working towards and exceeding sales targets.
- Customer centric and a self-starter.
- Enjoy developing business through face to face and phone-based relationships.
- Become the subject matter expert for customers.
- A flexible approach.
- Ability to work under pressure.
- Ability to identify business opportunities.
Skills
- Collaboration
- Accountability
- Customer Focus
Location
- Croydon Branch
Work Type
- Part-time
- 20 hours per week
- Flexible hours
- Permanent
Experience Level
- Early Professional
Education Level
- No specific formal qualifications required; focus on behaviors and potential.
Benefits
- Contributory pension scheme
- Life assurance
- Performance Related Bonus scheme
- 33 days annual leave (including bank holidays)
- Ability to buy and sell holiday
- Enhanced parental leave
- Extensive learning opportunities
- Free virtual GP service
- Healthy Mind Champions
- Staff discounts
- Exclusive holiday offers
- Free financial support and education
- Benefits will be pro rated
About the Company
- Global leader in electrical wholesale.
- Distributes advanced electrical and energy-efficient products worldwide.
- Delivers smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.
- Welcomes people from different backgrounds, experiences, and perspectives.
- Believes diversity drives fresh ideas and great results.
- Building a high-performance culture.
- Creates real value for customers and communities.
- Celebrates individuality and fosters creativity.
- Ensures everyone feels supported and confident to be their best.