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About the Role
The Senior Business Analyst supports Aramark by delivering high-quality insights that drive smarter decisions and enhance business outcomes. This role partners with Aramark operations leaders to understand performance, proactively identify challenges, and recommend proactive data-driven solutions. The right candidate brings strong quantitative skills and a talent for communicating insights clearly. This is a high-visibility role with meaningful exposure to both Aramark leadership and external client partners.
Responsibilities
- Build strong working relationships with clients, functioning as a reliable analytical resource for strategic planning and performance review needs.
- Present data insights to senior management and clients clearly, telling the data story and providing actionable recommendations.
- Partner with clients on conducting research on hospitality across premium, suites, and concessions consumers.
- Identify opportunities to create and meet consumer demand.
- Work with internal and external strategic partners to pilot new concepts to advance customer experience across venues.
- Analyze business performance data from a multitude of sources including labor tracking, Point of Sale, and inventory management systems to identify opportunities to improve operations and recommend data-driven action plans.
- Design compelling data visualizations and reports to effectively present complex data insights to stakeholders and clients.
- Lead the creation and development of key performance reporting to multiple stakeholders including the Aramark operations team and clients.
- Generate ad-hoc analyses to measure the outcome of short-term strategies.
- Work with cross-functional teams to define insights and analytics required to measure success.
- Leverage consumer analytics to understand customer purchasing behavior.
- Support development of pricing, product mix, and placement that drive revenue and fan satisfaction alike.
- Innovate ways to streamline the collection and synthesis of information by improving business processes and organization.
- Stay informed on emerging AI tools, technology, and industry best practices to implement in order to meet Aramark Data Science’s business goals.
Requirements
- Bachelor’s degree is required in Mathematics, Statistics, Accounting or Finance or another scientific discipline.
- Master’s degree a plus but not required.
- Minimum of 3-5 years of experience in an analytical function preferred.
- Advanced analytical ability and spreadsheet modeling skills are required.
- Moderate experience with SQL, Python, or R for data manipulation.
- Familiarity with AI in business context along with curiosity and drive to explore emerging AI technologies.
- Excellent written and verbal skills and the ability to interface with multiple levels of management are essential.
- Strong organizational, project management and time management skills.
- Ability to effectively communicate findings, analysis, implications, and recommendations to varied stakeholder audiences.
- Extensive experience with the Microsoft Office package, specifically a high level of proficiency with Excel and PowerPoint.
- Experience in developing BI Tools (Ex. Power BI) a plus.
Skills
- Quantitative skills
- Communicating insights
- Analytical ability
- Spreadsheet modeling
- SQL
- Python
- R
- AI tools
- Microsoft Office Suite
- Excel
- PowerPoint
- BI Tools (e.g., Power BI)
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
- 3-5 years
Education Level
- Bachelor's degree in Mathematics, Statistics, Accounting, Finance, or another scientific discipline
- Master's degree a plus
About the Company
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- We believe a career should develop your talents, fuel your passions, and empower your professional growth.
- Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Equal Opportunity
- We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.