IT Deployment Support Technician at James Services Inc. | CA, US | Rezi

IT Deployment Support Technician at James Services Inc.

IT Deployment Support Technician

James Services Inc. · CA, US

1 weeks ago

IT Deployment Support Technician

James Services Inc. · CA, US

11 days ago
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About the Role

This role provides essential executive support, focusing on "white glove" service for leadership in San Francisco. Key responsibilities include managing AV systems for all-hands meetings, distributing new hire laptops, troubleshooting technical issues, and granting access to critical business tools like Okta, Jira, Slack, and Google Workspace. The position requires a proactive approach to communication and a background in supporting AV technology.

Responsibilities

  • Provide "white glove" support to executives, including the CEO.
  • Assist with the AV system for all-hands meetings (cameras, microphones, switcher).
  • Distribute new hire laptops.
  • Perform onsite troubleshooting.
  • Grant access to Okta, Jira, Slack, and Google Workspace.
  • Administer business tools for the San Francisco office.
  • Provide continuous updates to the CEO, even on unresolved issues.

Requirements

  • Background in supporting AV technology.
  • Ability to manage AV systems for meetings.
  • Experience with executive support.
  • Familiarity with Okta, Jira, Slack, and Google Workspace.
  • Willingness to provide continuous updates.
  • Ability to work business casual attire.

Skills

  • AV system operation
  • Technical troubleshooting
  • Executive support
  • Okta
  • Jira
  • Slack
  • Google Workspace

Location

  • San Francisco

Work Type

  • Onsite
  • Full-time

Experience Level

  • 20 hours per week
  • Minimum 8 AM - 12 PM daily

Benefits

  • Laptop provided for use

About the Company

  • Software/tech company located in San Francisco.
  • Easygoing company culture.
  • Executive leadership team, including CEO, C-level executives, and VPs, is based in San Francisco.