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About the Role

We are seeking an experienced Website Content Lead and Project Manager to manage content on Guardian web properties, including guardianlife.com and guardianwell.com. This role will be responsible for maintaining content on the platforms, publishing high-quality website content, and project managing the content development, review, and production.

Responsibilities

• Project manage content updates in Workfront platform
• Review web requests for Enterprise updates
• Make changes to live site and inform respective US partners and stakeholders
• Share weekly and monthly reports
• Collaborate with multiple US stakeholders simultaneously
• Keep content team’s editorial calendar up to date
• Run weekly meetings to keep projects on track
• Project manage web and thought leadership always-on content
• Serve as team’s Workfront SME
• Edit and create new pages using Contentful CMS
• Send previews to project requester
• Work with creative on image sourcing
• Work with development for fixing any dev issues
• Review broken links report and correct any broken link found on any page
• Generate expiring content reports and manage updating them or sunsetting pages
• Conduct content audits to categorize all pages and make a determination on next steps
• Provide ongoing content inventory support
• Update content taxonomy, URLs, meta data, and other data as needed
• Conduct content calendaring for guardianlife.com
• Use enterprise-approved AI tools to support work while maintaining quality and compliance standards

Requirements

• 4-8 years of total work experience in web publishing and content marketing
• Hands-on experience with Contentful CMS or similar CMSs like Drupal or AEM
• Experience using Adobe Workfront
• Keen eye for brand consistency
• Project management and content operations experience
• Working knowledge of HTML
• Excellent verbal and email communications skills
• Familiarity with Associated Press style of writing
• Great organization skills, time-management, and effective communication
• Great inter-personal and relationship building skills
• Perform well under deadlines and deliver a high level of attention to detail
• Comfort using AI content tools for drafting, summarization, and metadata, with strong editorial judgment to review and correct AI output
• Adaptability and comfort learning new content tools and platforms as the tech stack evolves
• Continuous-improvement mindset — looks for ways to make content workflows more efficient

Skills

• Contentful CMS
• Drupal
• AEM
• Adobe Workfront
• HTML
• Associated Press style
• AI content tools
• Editorial judgment
• Content audits
• Content calendaring

Location

• New York, NY

Work Type

• In-office three days a week

Experience Level

• 4-8 years

Salary/Compensations

• $82,770.00 - $135,975.00

Benefits

• Skill-building
• Leadership development
• Philanthropic opportunities
• Opportunities to build communities and grow your career
• Contemporary, supportive, flexible, and inclusive benefits and resources

About the Company

• At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
• Inspire Well-Being
• As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
• Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
• Benefits apply to full-time eligible employees.
• Interns are not eligible for most Company benefits.

Equal Opportunity

• Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
• Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
• If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com.
• Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.
• As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening.
• This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers).
• At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.
• Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process.
• If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number.
• Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.
• Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.
• Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.