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About the Role
CCAR is seeking an engaging and organized Volunteer Manager to lead the New London Recovery Community Center’s Volunteer Management System. This role is responsible for recruiting, onboarding, training, supporting, evaluating, retaining, and recognizing volunteers, while fostering a recovery-focused culture.
Responsibilities
- Manage all Recovery Community Center Volunteers, including scheduling, supervision, evaluation, retention, and record keeping.
- Facilitate all volunteer trainings related to orientation, volunteer roles, and ongoing volunteer development.
- Ensure Telephone Recovery Support (TRS) calls are completed according to the established schedule.
- Provide individual support, system navigation for recoverees and their families, provide resources, referrals, answer phone calls, and handle requests for assistance.
- Assist with the various Recovery Community Center daily activities and special events related to volunteers.
- Provide oversight for student interns (scheduling, supervision, evaluation).
- Recruits volunteers; promotes recovery support services in their local community.
- Work with the RCC Manager to maintain a recovery-focused culture.
- Serve as a recovery ambassador.
- Promote the message and services of CCAR.
- Perform additional duties as required to support organizational needs and priorities.
Requirements
- A valid driver’s license, insurance, and reliable vehicle are required.
- Travel to other recovery community centers as needed.
- A cover letter highlighting your interest and experience is required.
- Minimum of three years of community organizing and/or volunteer management experience preferred.
- Positive attitude, motivational, and encouragement skills necessary.
- Experience in facilitating trainings.
- Knowledge about addiction recovery a plus.
- Strong customer service ethic.
- Cultural competency and experience working with diverse populations.
- Demonstrated excellence in written and oral communication skills.
- Organizational skills with keen attention to detail and ability to prioritize.
- Computer skills and current technology experience.
- Time management skills.
- Self-starter, flexible and team-oriented.
Skills
- Community organizing
- Volunteer management
- Facilitating trainings
- Customer service
- Cultural competency
- Written communication
- Oral communication
- Organizational skills
- Attention to detail
- Prioritization
- Computer skills
- Current technology experience
- Time management
- Team-oriented
Location
- New London
Work Type
- Full-time
- In-person
- Occasional evenings required
Experience Level
- Minimum of three years of community organizing and/or volunteer management experience preferred
Benefits
- Competitive wages
- Benefits
- Paid holidays
- Vacation time
About the Company
- CCAR is seeking an engaging and organized Volunteer Manager to join the New London Recovery Community Center.
Equal Opportunity
- EOE