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About the Role

This role leads the execution of an industry-leading factory social responsibility program in home furnishings, focusing on vendor and factory remediation, capacity building, and promoting program awareness through training and communication. The goal is to build effective relationships with internal and external partners to optimize and sustain the supply chain across the region.

Responsibilities

• Lead and execute WSI’s social responsibility program across key factories.
• Manage third-party audit program including scheduling, reports reviews, tracking performance and cost management.
• Monitor and manage factory remediation plans and provide expertise and support for sustained improvements.
• Lead the development and delivery of key training to factories and Brand teams on WSI social responsibility protocols.
• Build effective relationships with Brand teams and vendors to gain commitment and support for factory improvements.
• Act as a key thought partner to the senior management team for social responsibility policies and protocols.
• Serve as a local law expert for vendors/factories, providing guidance on local law requirements.
• Represent WSI in multi-stakeholder groups, including external stakeholders, government officials, and NGOs.
• Research and recommend CSR best practices to improve WSI's social responsibility program.
• Escalate potential crisis situations to management.
• Manage regular reporting requirements as directed by management.

Requirements

• Embody the highest level of personal and professional integrity and ethics.
• Possess a passion for Corporate Social Responsibility.
• Maintain a global perspective and be culturally sensitive and aware.
• Influence key members of an organization at all levels.
• Possess an engaging style with excellent written and verbal communication skills.
• Thrive in a collaborative team environment.
• Demonstrate a creative, energetic, and motivated spirit.
• Bachelor's degree in Business, Social Studies, or a related field.
• 8 years or more of experience in social responsibility (auditing, developing, or enforcing implementation) at an audit firm or retailer.
• 2 years or more of management/leadership experience.
• Strong communication and presentation skills.
• Strong information-seeking skills and a drive to make things happen.
• Ability to understand challenges, share ideas, and develop effective responses or escalate to higher management.
• Ability to work independently and cooperatively in a diverse group.
• Ability to network, influence, and utilize internal and external resources.
• Demonstrated leadership capability, including motivating and mentoring others.
• Ability to lead initiatives and project teams.
• Proficiency in Windows XP, Microsoft Word, PowerPoint, Excel, and Access.
• Ability to work onsite in San Francisco Monday-Thursday.

Skills

• Social responsibility program management
• Audit program management
• Factory remediation
• Capacity building
• Training development and delivery
• Relationship building
• Stakeholder management
• Policy development
• Local law expertise
• CSR best practices research
• Crisis management
• Reporting
• Communication
• Presentation
• Information seeking
• Networking
• Leadership
• Mentoring
• Project management
• Microsoft Office Suite

Location

• San Francisco

Work Type

• Onsite

Experience Level

• 8+ years in social responsibility
• 2+ years management/leadership

Education Level

• Bachelor's degree in Business, Social Studies, or a related field

Salary/Compensations

• $115,000 - $125,000

Benefits

• Generous discount on all WSI brands
• 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• Wellness program supporting physical, financial, and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

About the Company

• Founded in 1956, Williams-Sonoma, Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States.
• Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
• We offer beautifully-designed, stylish, and functional products for every area of the home.
• We are a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology.

Equal Opportunity

• Williams-Sonoma, Inc. is an Equal Opportunity Employer.
• Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.