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About the Role

The Pluto TV Content Operations team is responsible for ingesting, preparing, and publishing all titles on the streaming service. This global team supports twelve regional instances and tens of thousands of assets annually. We are seeking a Director, Content Operations to lead US content workflows and team, acting as the primary liaison with partners and internal teams. This role will own the US content pipeline, ensuring timely and high-quality delivery, while also scaling the team through talent development and process refinement. The ideal candidate combines people leadership with technical expertise to automate and scale operations using cloud tools and data.

Responsibilities

Oversee the U.S. content operations production workflow, including onboarding, asset delivery, QC, metadata, artwork, closed captions, audio, ad-break structure, and final publishing.
Partner with Programming and Content Partnerships to ensure content scheduling, delivery forecasts, and launch timelines align with platform and partner expectations.
Maintain deep expertise in Pluto TV’s evolving deliverable specifications (video, audio, captions, artwork, metadata, UUID’s, ad markers, localization assets etc.).
Support localization pipelines and delivery of multi-language assets across global markets.
Document, maintain, and continuously refine operational workflows, SLAs, SOPs, and cross-functional communication processes.
Coach and grow a skilled team with clear goals.
Plan capacity, coverage, and top tasks.
Build a good culture that adapts fast.
Manage daily communication with content partners, labs and preferred vendors.
Oversee vendor bidding, cost analysis, rate negotiations, and operational performance reviews.
Ensure partner expectations are met regarding deadlines, technical requirements, and quality standards.
Align U.S. Operations with LatAm/Brazil/Canada and European Content Operations leads on standards, tooling, vendor usage, quality baselines, and global workflows.
Drive consistency across regions while supporting local market nuances (content regulations, ratings practices, localization requirements, etc.).
Participate in global operations meetings and task forces supporting Paramount’s shared streaming infrastructure.
Track KPIs for output, quality, pace, and partner trust.
Build forecasts, budget plans, and staffing plans, and help fix supply chain gaps.
Maintain proficiency with MAM/CMS tools, cloud-based infrastructures and delivery systems, and automated ingestion workflows (S3, FTP, API, JSON/XML/MRSS feed ingestion).
Partner with Content Systems Product and Engineering to define features that enhance Pluto TV’s content supply chain, automation capabilities, and operational observability.
Ensure operational requirements are represented in tooling roadmaps and platform updates.
Follow FCC and platform rules for captions, access, and children's content.
Keep up with U.S. and global content rules, ad limits, and ratings.

Requirements

7+ years in streaming operations, or content supply-chain management.
Leadership experience managing a team of 10+ members.
Strong understanding of digital video encoding, UHD, HDR Dolby Vision and acceptance workflows.
Experience in defining content systems requirements and working within MAM and CMS’s and scheduling systems.
Experience in managing content compliance elements (Closed Captions & Audio Description) and regional regulatory requirements.
Experience with JSON schema’s, XML and Content Metadata formats.
Expertise in operational documentation, workflow design, and project management.
Experience managing vendors, negotiating rates, and evaluating performance.
Proficiency in MS Office, Google Workspace, and industry-standard media operations tools.
Exceptional communication, problem-solving, and organizational skills.
Bachelor’s degree in TV/Film, Media Operations, Digital Production, or related field.
Experience in FAST, AVOD, SVOD, or other streaming environments.
Familiarity with global content operations and regional compliance considerations.
Experience in highly matrixed organizations supporting multiple brands or geographies.

Skills

Digital video encoding
UHD
HDR Dolby Vision
MAM
CMS
JSON schema’s
XML
Content Metadata formats
MS Office
Google Workspace
Media operations tools
Cloud-based infrastructures
Automated ingestion workflows
S3
FTP
API
JSON/XML/MRSS feed ingestion

Location

United States

Work Type

Full-time

Experience Level

Director
7+ years

Education Level

Bachelor’s degree

Salary/Compensations

$111,000.00 - $145,000.00

Benefits

Medical
Dental
Vision
401(k) plan
Life insurance coverage
Disability benefits
Tuition assistance program
PTO
Bonus eligible
Attractive compensation and comprehensive benefits packages
Generous paid time off

About the Company

Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide.
Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others.
Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles.
The company provides powerful capabilities in production, distribution and advertising solutions.

Equal Opportunity

Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off.
We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.
Paramount is proud to be an equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability.
You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com.