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About the Role

As a Supervisor, you will play a key role in supporting the store’s leadership team and driving a best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success.

Responsibilities

Deliver a high level of personalized customer engagement through genuine interactions.
Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
Assist in training and onboarding new team members; provide ongoing feedback and support.
Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
Support inventory integrity through proper shipping, receiving, and loss prevention practices.
Promote community engagement by participating in local initiatives and events.
Uphold company policies, safety standards, and operational procedures.
Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Requirements

1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
Proven ability to drive results through store teams and exceed sales and profit goals.
Skilled in coaching, motivating, and building high-performing, diverse teams.
Strong verbal and written communication skills with the ability to influence across all levels.
Solution-oriented and flexible in a fast-paced, dynamic retail environment.
Capable of working independently, managing shifting priorities, and meeting business expectations.
Comfortable using word processing, spreadsheets, and retail software tools.
Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Skills

Customer engagement
Sales goal achievement
Coaching and development
Operational excellence
Merchandising
Store standards
Profitability maximization
Team culture
Customer service
Inventory management
Visual merchandising
Loss prevention
Community engagement
Policy adherence
Safety standards
Word processing
Spreadsheets
Retail software tools

Work Type

Full-time

Experience Level

1+ years of retail or store leadership experience

Education Level

High school diploma or equivalent required
Associate degree preferred

Salary/Compensations

$21.50 - $30.00 USD per hour
Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.

Benefits

General overview of each benefit program offered
This year's medical plan rates
Detailed information on your benefits will be provided during the hiring process.

About the Company

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward.
The brand is widely recognized as the arbiter of boot culture.
With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.
If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you.
To learn more about our values and our culture, visit Timberland Careers or www.timberland.com.

Equal Opportunity

VF values a diverse, inclusive workforce and provides equal employment opportunity for all applicants and employees.
All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
VF will consider for employment qualified applicants with arrest and conviction records.