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About the Role

As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values by creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

Responsibilities

• Engage with customers, greeting each with a smile and welcoming them to the store.
• Create a welcoming, fun, and inclusive environment to shop and work in.
• Prioritize tasks and delegate responsibilities to the team to ensure smooth store operations.
• Educate customers on how the store works and encourage them to sell their clothes.
• Act with integrity in all words and actions.
• Be compassionate and embody core values of service, inclusion, and education.
• Show up to work on time and ready to go.
• Be flexible and support the team and customers as needed.

Requirements

• Prior supervisory experience in retail (6 months+).
• Have a good eye for fashion and current trends.
• Must be able to work a minimum of 30 hours per week.
• Must be authorized to work in the United States.

Skills

• Team Player
• Authentic
• Fashion-focused
• Adaptable
• People-first
• Trainer

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $18.50-$22.00 PER HOUR

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Competitive salary
• Sick paid time off
• Medical, dental, and vision insurance for employees working at least 20 hours a week
• Vacation time
• Holiday pay (time and a half on select holidays)
• Flexible scheduling
• Commuter benefits
• Earned Wage Access

About the Company

• One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.
• Crossroads has expanded to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston.
• In recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.
• Crossroads has been featured in Harper's Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’
• If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us!