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About the Role

The Lead Medical Assistant provides support to physicians and other clinical staff, performing routine clinical and clerical work.

Responsibilities

• Place patients in examination rooms and document using the electronic medical record, including medications, vitals, and the main reason for the visit.
• Perform screening and measuring procedures such as height, weight, blood pressure, pulse, and temperature.
• Assist with preparing patients and equipment for exams and special procedures.
• Perform daily checks on all equipment and troubleshoot malfunctions.
• Collect blood or other laboratory specimens as requested by a physician.
• Perform routine laboratory tests.
• Enter proposed orders into the Electrical Medical Record for licensed independent provider review and approval.
• Obtain previous test results from outside labs, radiology, and physicians’ offices.
• Explain treatment procedures, medications, diets, and physicians’ instructions to patients clearly and effectively.
• Supervise instrument sterilization and proper packaging for transport.
• Maintain an adequate supply of medical inventory in each exam room and perform monthly inventory.
• Ensure the cleanliness of each exam room.
• Prepare rooms after each patient and for specific procedures.
• Order supplies as needed.
• Ensure HIPAA and OSHA guidelines are followed at all times.
• Train new Medical Assistants and Licensed Practical Nurses on workflow across different departments.
• Collaborate with management to promote employee engagement and a professional working atmosphere.
• Work closely with management to ensure completion of Daily Opening and Closing Procedures.
• Oversee daily patient visits for all departments and troubleshoot problems.
• Keep track of daily work duties and assist with monthly meetings to promote efficient workflow.
• Perform administrative duties such as answering phones and scheduling appointments.
• Create and update telephone encounters when reporting and responding to patients’ medical concerns and requests.
• Adhere to protocol for patient flow, including reception, registration, triage, labs, and escorting to the provider.
• Adhere to Visit Completion Protocol, including receiving encounter and referral forms, scheduling next appointments, scheduling outside referrals, and updating the visit log.
• Assist with front desk duties, including checking patients in and collecting copays, during staff shortages.
• Assist with staff scheduling and maintaining proper staff rotation.
• Perform phlebotomy.
• Perform all other related duties as assigned by management.

Requirements

• High school diploma/GED.
• Graduate of a Medical Assistant program.
• 3 years of experience as a Medical Assistant.
• Knowledge of medical terminology.
• Exceptional customer service and telephone etiquette.
• Ability to maintain effective and organized systems for timely patient flow.
• Computer and/or EMR experience.

Skills

• Medical terminology
• Customer service
• Telephone etiquette
• Patient flow management
• Computer skills
• EMR experience
• Phlebotomy

Location

• Commack, NY

Work Type

• Full Time

Experience Level

• 3 years of experience as Medical Assistant

Education Level

• High school diploma/GED
• Graduate of a Medical Assistant program

Salary/Compensations

• $22.31 - $27.88

Benefits

• All employee benefits are provided by StaffCo.

About the Company

• StaffCo is a Professional Employer Organization (PEO) responsible for all aspects of employment for Stony Brook CPMP employees, including payroll and human resources services.
• SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of healthcare.

Equal Opportunity

• CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status.
• CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.