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About the Role
The Leasing Consultant is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service. This entry-level position offers training for the right candidate.
Responsibilities
- Greet prospective residents and provide them with property tours
- Process lease applications and qualify residents
- Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
- Support the Community Manager with general office maintenance by answering phones and performing other administrative tasks
- Maintain an up-to-date market study of primary competitors
- Provide high-quality customer service to residents and prospective residents
- Effectively showcase the features and benefits of the apartments and communities
- Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
- Accurately prepare all lease-related documents
- Consistent and timely follow-up on all calls, emails, and site visits
Requirements
- 1-2 years of high-quality customer service experience
- Prior leasing & lease-up experience preferred
- Strong communication & marketing skills
- Professional and positive attitude
- Proficient in Microsoft Office Suite, Outlook
- Must be able to work weekends
- Must have a reliable way to get to work
Skills
- Communication
- Marketing
- Customer Service
- Microsoft Office Suite
- Outlook
Location
- New York
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- College Degree preferred
About the Company
- Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services.
- With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States.
- Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.
Equal Opportunity
- Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics