About the Role
As a Zip Solutions Engineer, you will be the primary pre-sales technical point of contact for the Zip solution suite. You will champion Zip, helping prospects understand its value and fit within their procurement and technical landscape. You will partner with account executives and sales managers to drive deals to closure, acting as a trusted advisor to customers and translating their needs to the post-sales team. You will be a subject matter expert on solution capabilities and roadmap, influencing product development with customer feedback.
Responsibilities
- Actively contribute to Zip’s sales efforts across EMEA by supporting prospective customer-facing conversations, conducting discovery, demonstrating solutions, handling questions, and overcoming objections
- Own responsibility for responding to customer questions, demos, RFx and questionnaires
- Partner with the Sales team to deliver on our sales objectives
- Conduct technical discovery meetings to document, analyze, and clarify business and technical requirements to support detailed solution proposals
- Validate and educate prospects on integration strategies that meet their business needs and capabilities of the platforms in scope
- Partner with the Post-Sales team to ensure a seamless transition from sale to onboarding
- Provide feedback to help improve processes and products
Requirements
- At least 5 years of experience in a solution selling environment or in a similar role with transferable skills
- Strong solution selling skills, able to articulate the value of software solutions focusing on how they address customer pain points
- Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
- Skillset to establish trust with clients and influence key decision makers
- Excellent discovery skills to lead focused conversations to uncover pain, value, and sales path
- Experience using REST APIs for enterprise integration, ideally with ticketing, ERP, or CLM systems
- Ability to travel as needed and to work flexible hours
- Self-starter and quickly able to grasp new technology
- Live within commutable distance of our London office
- Willing and able to travel to onsites/customer meetings
Skills
- Solution selling
- Presentation
- Client relationship building
- Influencing decision makers
- Discovery
- REST APIs
- Enterprise integration
- Ticketing systems
- ERP systems
- CLM systems
- Technical discovery qualification
- Product demonstrations
- Proof of Concepts
- Technical workshops
- Architectural recommendations
- Connecting technical solutions to business outcomes
Location
- London
Work Type
- Onsite
- Hybrid
Experience Level
- At least 5 years
Benefits
- Start-up equity
- Health, vision & dental coverage
- Team building events & happy hours
- Unlimited PTO
- Apple equipment plus home office budget
About the Company
- Zip is the AI platform for enterprise procurement, built for humans and agents working together.
- By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
- The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more.
- Together they’ve saved over $8 billion and processed over $500 billion in spend.
- Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
- Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
Equal Opportunity
- We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.
