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About the Role

We're hiring a Staff Product Manager to own the BOXED.GG roadmap and contribute to other strategic initiatives. In this role, you will set direction, defend that direction to founders and senior stakeholders, and be accountable for the business's next builds. You'll work with an engineering team weighted toward staff and principal-caliber talent.

Responsibilities

Own the BOXED Economy, including gems, shards, and site balance, impacting real-world collectible markets.
Manage the full customer journey from onboarding to fulfillment systems.
Develop and propose the BOXED roadmap, sequencing against a working business to drive outcomes.
Utilize quantitative data (activation, retention, monetization, referrals) and qualitative data (customer interviews, community feedback) for decision-making.
Focus on inventory pipeline systems problems that sit within a consumer experience.

Requirements

Experience where you were accountable for decisions and defended difficult choices.
Experience operating where ownership and agency were prioritized over headcount.
Experience writing PRDs, chasing vendors, catching production bugs, digging through support tickets, chatting with customers, and unblocking engineers.
Experience owning a roadmap with significant revenue impact and driving core product metrics.
Experience working with team members who questioned your reasoning and earning their trust.
Sufficient technical understanding to gain trust from engineering and design teammates.
Ability to say no to leaders and make it stick, or deliver beyond expectations.
Willingness to collaborate across departments (marketing, growth, fulfillment, support).
Curiosity about the collectibles industry and a strong point of view on collector needs.
Full-stack model (T-Shaped) understanding of business parts that touch their own.
Ability to operate across multiple verticals with wide organizational context.
Skill in connecting dots beyond their core discipline.
Demonstrated depth in one area and credible contribution across several.
Scrappiness: Creating leverage without defaulting to added cost or headcount.
Experimentation with new tools or ways of working.
Resourcefulness in unblocking oneself and building/automating fixes.
Setting a high bar for doing more with less.
Measuring what matters: Knowing data and facts behind work.
Developing new ways to measure impact on company goals.
Proactively digging for patterns and trends.
Backing decisions with evidence.

Skills

Product Management
Roadmap Ownership
Economic Design
Customer Journey Mapping
Data Analysis
Quantitative Analysis
Qualitative Analysis
Inventory Management
Cross-functional Collaboration
Consumer Psychology
Habit Formation
Marketplace Operations
E-commerce Systems
Fulfillment Systems
Digital Economies
Site Currencies
Payment Rails
Live Operations
Community Engagement

Location

Remote

Work Type

Remote-First
Full-Time

Experience Level

Staff

About the Company

Loot Labs is on a mission to make collecting fun, believing every collectible tells a story.
Our flagship product, Boxed.gg, reimagines collecting by blending digital entertainment with tangible rewards.
We have served 1M collectors and foster an active community of over 145k+ Discord members.
Led by veterans from Microsoft, Twitch, 2K, and Boeing.
A remote-first company valuing high autonomy, low ego, and trust.
Established in 2023 with significant year-over-year growth.
Planning major expansions in product offerings, strategic partnerships, and next-generation collector experiences.