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About the Role

The Corporate Land Program Manager, Americas will lead hotel and car rate negotiation strategy for SME businesses across Corporate Traveler and Stage & Screen in the US and Canada. This role requires market intelligence, supplier partnerships, and performance data to shape programs that deliver customer value and maximize commercial outcomes.

Responsibilities

• Serve as the SME hotel and car rate negotiation expert, advising on client-specific rates versus preferred programs.
• Analyze industry benchmarking and internal performance data to develop hotel and car program strategies.
• Build and maintain negotiation frameworks balancing customer value with commercial return.
• Translate broader supply strategy and preferred partner priorities into actionable recommendations for SME customers.
• Build and maintain hotel-level supplier relationships with key partners.
• Negotiate directly with hotel partners to secure competitive programs.
• Support hotel and car program negotiations across Corporate Traveler and Stage & Screen accounts.
• Train sales, account management, and travel consultant teams on negotiation strategy and program positioning.
• Support marketing teams with content communicating program value and strategy.
• Clearly communicate negotiation recommendations and rationale to internal stakeholders.
• Design and implement processes connecting rate negotiation, rate loading, and commission collection.
• Partner with rate loading and commissions teams to ensure negotiated terms are accurately captured and implemented.
• Identify process or data gaps that create revenue leakage or missed commission opportunities.
• Improve program governance, tracking, and compliance across the negotiation lifecycle.
• Leverage AI tools to improve efficiency and enhance negotiation strategies.
• Incorporate new data sources into commercial decision-making.
• Utilize AI-driven market trend analysis and predictive insights to inform future program strategy.
• Measure and communicate customer savings, margin improvement, and commission capture.
• Develop reporting on negotiation pipeline, program performance, and return on investment.
• Present recommendations, strategies, and results to senior stakeholders concisely and actionably.
• Contribute to a safe, inclusive, and accessible work environment.

Requirements

• Experience and/or knowledge of corporate transient travel.
• Experience using CVENT Lanyon for transient hotel sourcing and negotiations.
• Proven ability to build and maintain hotel-level supplier relationships.
• Strong analytical skills with the ability to quantify commercial impact and develop data-driven strategies.
• Highly organized with the ability to manage multiple concurrent negotiations and stakeholders.
• Strong communication and presentation skills with the ability to simplify complex concepts.
• Understanding of hotel and car rate structures and corporate travel programs.
• Experience building and managing cross-functional processes.
• Bachelor's degree or equivalent practical experience.
• Must have been with the company or in current role for a minimum of 6-12 months and notify leader prior to applying.

Skills

• Hotel and/or car commercial program negotiation
• GDS and online booking tools such as Concur and Sabre

Location

• New York, New York

Work Type

• Full-time

Experience Level

• Mid-level

Education Level

• Bachelor's degree or equivalent practical experience

Salary/Compensations

• $82,000

Benefits

• Up to 15 vacation days (increasing to 20 after 2 years)
• 5 sick days
• 3 personal days
• 1 Diversity Day
• 1 Volunteer Day
• 9 recognized holidays
• Travel perks/discounts
• Health & Wellness Programs
• Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Medical, dental, vision, gender affirming care, and fertility care
• Hospital indemnity, AD&D, critical illness, long-term and short-term disability insurance
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock with partial company match
• Global career opportunities

About the Company

• Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally.
• Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers.
• We provide a blend of personal, local service with an expert technology suite and the choice and value of the FCTG family.
• Corporate Traveler has offices across Australia, Canada, USA, UK, South Africa and New Zealand.
• The brand has been part of Flight Centre Travel Group for over 26 years and is a key contributor to the corporate travel division's strength.
• Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

Equal Opportunity

• Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all employees.
• We value an inclusive and supportive workplace which truly reflects the diversity of our society.
• We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process.
• We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.