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About the Role

The Shift Supervisor is responsible for overseeing services provided to clients at Williamsburg. This role supervises Residential Aides, ensures high-quality daily services, manages access control, liaises with security, handles incident prevention and management, and reporting for their shift.

Responsibilities

• Supervise Residential Aide staff for the shift
• Create bi-weekly schedules and ensure proper coverage at all times
• Assist food service and other vendors as needed
• Liaise with Williamsburg staff and contracted security
• Complete, review, and submit incident reports and other tracking reports
• Review security camera footage
• Oversee CARES bed management procedures
• Manage city and state building inspections and adhere to compliance guidelines
• Manage inspections of residents’ units and ensure the site is in compliance with local health and safety standards
• Work closely with the Program Director and Assistant Program Director to meet residents’ needs and challenges
• Perform other duties as assigned

Requirements

• Minimum two years in a supervisory capacity preferred
• Minimum of three years working with homeless or disabled populations preferred
• Demonstrated experience and success in working with diverse individuals and special needs populations
• Trained in CPR and First Aid, Opiate Overdose Prevention, Fire safety Systems, crisis intervention, de-escalation, preferred
• Solid verbal and written skills
• Proficient with Microsoft Office Suite
• Experience and proficiency with case management and Foothold software
• Bilingual preferred
• Valid NY or NJ driver's license, a driving record that is in good standing, and must maintain a good driving record (as defined by the organization) preferred

Location

• Williamsburg

Work Type

• Onsite
• 35-hour work week

Experience Level

• Supervisory

Education Level

• Bachelor’s Degree strongly preferred, or equivalent experience

About the Company

• Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut.
• Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
• Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors.
• Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Equal Opportunity

• EOE/M/F/Vet/Disabled