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About the Role
As a Counter Sales Associate, you will directly service customers via phone and email, process orders, inquiries, and quotations, and ensure a high level of customer service. You will also confirm stock availability, suggest alternatives, make follow-up calls, and assist customers with ecommerce inquiries.
Responsibilities
- Directly service customers via phone & email on a daily basis.
- Process orders, inquiries & quotations every day.
- Consistently achieve a high level of customer service.
- Confirm stock availability and suggest alternatives as required.
- Make follow-up calls to customers on all quotations.
- Assist customers with any inquiries regarding ecommerce.
Requirements
- A minimum of two years of Counter sales service experience in electrical industry.
- Proven ability to communicate effectively and build customer relationships.
- Strong multitasking and time management skills.
- Be computer literate.
- Team Player.
Skills
- AS400 experience would be an asset
- Electrical apprenticeship experience is considered an advantage.
- Product knowledge of the electrical business would be an asset
Location
- Scarborough, ON
Work Type
- Full-time
- Permanent
Experience Level
- Experienced Professional
Salary/Compensations
- CAD 50000 – 65000
Benefits
- Competitive compensation
- Comprehensive benefits plans
- Pension plans
- Remarkable range of career opportunities
About the Company
- Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees.
- We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors.
- Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.
- For 100 years, Nedco has been a cornerstone in the electrical industry.
- With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.
Equal Opportunity
- Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.