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About the Role
The Field Service Engineer role is key to ensuring Wabtec UK products and services meet customer expectations throughout their lifecycle, delivering services safely, efficiently, and consistently. The primary aim is to provide required support for customers and products at both Wabtec UK sites and customer locations.
Responsibilities
- Respond to call-out requests and liaise directly with customers to access trains.
- Diagnose and repair train heating, ventilation, and air conditioning (HVAC) systems.
- Determine the most effective solution to return trains to service.
- Replace faulty parts on-site or escalate if replacement isn’t possible.
- Conduct thorough testing before handing the train back to the customer.
- Maintain a strong customer-centric approach in all interactions.
Requirements
- Legal authorisation to work in the United Kingdom is required.
- Will not sponsor individuals for employment visas, now or in the future, for this job opening.
- ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
- Technical HVAC Knowledge.
- Strong technical aptitude with proven fault-finding abilities.
- Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
- Competent IT skills, particularly with MS Excel and laptop/tablet devices.
- Capable of compiling clear and accurate technical reports.
- Strong organisational skills with the ability to manage workload independently.
- Excellent interpersonal skills.
Skills
- HVAC Knowledge
- Fault-finding
- MS Excel
- Laptop/tablet devices
- Technical report writing
- Organisational skills
- Interpersonal skills
Location
- England
Work Type
- Permanent
- Full-Time
- Regular
Education Level
- ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering
About the Company
- Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors.
- Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity.
- Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation.
- With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
- Our global team of about 30,000 employees worldwide delivers performance that moves the world forward.
- We’re lifelong learners, obsessed with better.
- Culture powers us and the possibilities.
- We believe the best ideas come from a mix of experiences and backgrounds.
- At Wabtec, we strive every day to create a place where everyone belongs.
- We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
Equal Opportunity
- We’re proud to be an Equal Opportunity Employer.
- We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
- Need accommodation? Just let us know - we’ve got you.