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About the Role

The Sales and Catering Manager is responsible for generating, booking, and executing catering business while maximizing banquet space and revenue to meet or exceed sales goals. This position actively solicits new business, responds to inquiries, conducts site tours, develops proposals and menus, negotiates contracts, and books new and repeat business. The Manager plays a key role in the day-of execution of events, serving as the primary on-site liaison between the client, banquet team, culinary team, management, and other operational departments.

Responsibilities

Answer phone and email inquiries.
Handle event inquiries – social, golf outings, corporate, and non-profit galas.
Pro-active sales solicitation through identifying new business to contribute to achieving catering sales budget.
Contribute to meeting goals of annual budget.
Create and maintain relationships with clients to set and exceed client expectations and deliver on those expectations.
Sell high-end events.
Build strong relationships with members and clients by creating an exceptional event experience through creative and timely communication.
Follow SOP formats for all administration catering documents.
Plan the event in its entirety and assist with the day of event execution.
Assist in the planning of club member special events to include reservations and day of check-in.
Administrate contracts, banquet event orders for all catering/special events.
Create floor plans through Prismm.
Attend weekly banquet event order meeting and speak to all your up-coming events.
Track and receive all deposits.
Ensure that price guidelines are adhered to.
Create menus and assist with menu development with the culinary team.
Keep up with industry trends.
Attend industry events – at times throughout the year.
Assist with the preparation of weekly/monthly/annual revenue forecasts.
Perform other job-related duties as assigned, with attention to detail and accuracy.

Requirements

High School Diploma or equivalent.
Minimum of three years of catering & sales managers experience preferred.
Luxury and high-end venue experience preferred.
Country Club experience preferred not required.
Strong computer skills with aptitude in Word & basic Excel.
Delphi & Prismm floor plans experience preferred.
Excellent written and verbal communication skills in English.
Ability to speak, read, and write fluently.
Must possess strong communication and listening skills.
Ability to effectively present information in one-on-one and group situations.
Knowledge of the practices and procedures of the catering, food & beverage, and hospitality industry.
Ability to negotiate, influence and sell.
Maintain the highest standards of professional conduct.
Clear and effective written and verbal communication skills with the ability to deliver an appropriate level of detail based on audience in a timely manner and deliver accurate BEOs.
Ability to sell, plan and ensure the highest level of event execution.
Strong prioritization and time management skills.
Ability to work in a fast-paced environment and work under pressure.
Ability to handle sensitive/confidential matters.
Most tasks are performed independently or in a team environment with minimal direct supervision.
Ability to execute objectives within timelines allocated.
Driven individual, self-starter but also a team player.
Flexibility to work nights and weekends, including some holidays, for events.

Skills

Sales
Catering
Event Planning
Client Relationship Management
Negotiation
Communication
Interpersonal Skills
Detail-Oriented
Organization
Hospitality
Food and Beverage Knowledge
Computer Skills
Word
Excel
Delphi
Prismm
Prioritization
Time Management
Working Under Pressure
Teamwork

Location

Rye, New York

Work Type

Full-time
On-site
Hybrid

Experience Level

Minimum of three years of catering & sales managers experience preferred

Education Level

High School Diploma or equivalent

Salary/Compensations

$90,000-$100,000

Benefits

Several Cigna medical plan options, plus prescription coverage, dental and vision insurance.
100% company paid life insurance, long-term disability coverage, and employee assistance program.
Voluntary benefits including accident, critical illness, and supplemental life insurance.
Pet insurance available.
401(k) plan for retirement savings and education sessions.
Paid time off including vacation and personal days, 11 holidays.
Free lunch and dinner meals.
Free parking.
Numerous recognition events and activities throughout the year.

About the Company

Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York.
Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States.
With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound.
Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities.
Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations.