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About the Role

As Assistant Store Team Leader at Pet Supplies Plus, you're pawsitively passionate about people and their pets. You will provide exceptional, neighborly service, lead your store team by example, analyze sales results, and create a fun, positive environment.

Responsibilities

• Assisting in the operational management of the stores.
• Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
• Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals.
• Assist in maintaining a fully staffed team and supports recruiting and onboarding.
• Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members.
• Connecting with community organizations to partner on events and marketing opportunities.

Requirements

• Ability to operate all equipment, including a forklift, to run the store.
• Ability to climb ladders, bend, kneel, and lift up to 50 pounds.
• Ability to work flexible schedules.
• Must have reliable transportation.
• Must pass the drug test.
• Must be 18 years or older.

Skills

• Microsoft Office knowledge
• Good communication skills

Work Type

• Full-Time

Experience Level

• 2+ years of experience leading a retail team.

Education Level

• Bachelor’s degree or equivalent work experience.
• High school diploma/GED required.

Salary/Compensations

• USD $19.50/Hr. - USD $23.50/Hr.

Benefits

• Health, Dental, Vision & Disability Plans
• Health & Flexible Savings Accounts (Full-Time)
• 401k
• Paid Time Off
• Employee Discounts
• Career Development

About the Company

• Pet Supplies Plus is focused on making it easier to get better products for your pet.
• With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services.
• Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet.
• Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
• Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size.
• For more information, please visit www.petsuppliesplus.com.

Equal Opportunity

• We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
• In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
• This policy applies to all terms and conditions of employment.