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About the Role

Heat Geek is seeking a Supply Chain Lead to build and manage a best-in-class supply chain for heat pump technology. This senior, hands-on role involves managing supplier relationships, ensuring performance, and developing the supply base to support business growth. The ideal candidate is commercially sharp, relationship-driven, and comfortable with uncertainty, focusing on the day-to-day performance and resilience of the supply chain.

Responsibilities

Manage supply chain relationships with manufacturers, merchants, and key suppliers to ensure performance as the business grows.
Ensure products meet high standards of efficiency, quality, and install outcomes.
Negotiate strong commercial terms across the supplier base without compromising quality or compliance.
Develop the supply base and identify new supplier relationships to strengthen the business.
Support supply chain resilience as the business scales.
Proactively plan for supply chain risks such as stock shortages or manufacturer delays.
Build fallback options to mitigate single points of failure.
Act as escalation owner for complex supply chain issues, delivering resolutions and feeding learnings back into long-term processes.
Manage and develop a junior team member, setting clear expectations and providing growth opportunities.
Delegate day-to-day supplier administration and tracking to focus on relationships, negotiation, and resilience planning.
Define and track key supply chain metrics (cost, lead time, resilience, quality).
Produce clear, actionable reporting for the COO and senior leadership.
Use data to identify trends, risks, and improvement opportunities across partners.

Requirements

4+ years' experience in supply chain, procurement, commercial operations, or similar roles.
Track record of managing and growing supplier relationships in a scaling business.
Strong commercial instincts; comfortable negotiating and structuring supplier deals.
Experience building resilience or contingency planning into a supply chain.
Comfortable managing and developing a junior team member.
Data-informed with strong analytical skills.
Comfortable working with CRMs, workflow tools, and automation platforms.
Calm, structured problem-solver with experience managing escalations and risk.
Experience with heat pumps, renewable energy, construction, or utilities is a bonus.
Experience working in a start-up or similarly fast-paced environment is a bonus.
Experience working with manufacturers on new product introduction is a bonus.

Skills

Supply chain management
Procurement
Commercial operations
Supplier relationship management
Negotiation
Risk management
Resilience planning
Team leadership
Data analysis
Reporting
CRM tools
Workflow tools
Automation platforms

Location

Waterloo, Europe

Work Type

Full-time
Hybrid

Experience Level

Senior

Salary/Compensations

Salary evaluated regularly based on skills, impact, and role scope, not negotiation tactics.

Benefits

Shares in the company, allocated under a tax-incentivised scheme
£5,000 contribution towards your own heat pump installation
Private medical & dental insurance
Learning and development budget
Annual summer retreat
Gym membership contribution
Season train ticket loan
Cycle to work scheme
Yoga, run club and social events
Monthly socials
Regular collaboration opportunities

About the Company

At Heat Geek, we are tackling one of the UK’s biggest carbon contributors: home heating.
Nearly 20% of all UK carbon emissions stems from home heating – and that contribution is even bigger on a global scale.
At Heat Geek, we are changing that by simplifying a traditionally complex industry and revolutionising the technology used by installers, making low-carbon heating mainstream.
We have already prevented over 2,500 metric tonnes of carbon from entering our atmosphere as of May 2026.
People are at the core of who we are and what we do.
We believe in the power of what we can all do together, decreasing homeowners' energy bills, empowering heating engineers, and ensuring a greener world.
We are looking for passionate, talented, hard-working people to be a part of this journey.

Equal Opportunity

We believe great teams are built from different ways of thinking, learning, and living, and as such, we strive to build an organisation where people can show up as themselves.