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About the Role

TransPerfect Life Sciences professionals provide language, regulatory, and technology solutions tailored to the life sciences industry, including pharmaceutical, biotechnology, and medical device companies. They help organizations navigate global markets by ensuring accurate translations, regulatory compliance, and efficient clinical trial management. This role focuses on managing and growing an existing portfolio of life sciences accounts while developing new business opportunities.

Responsibilities

Manage and grow an existing portfolio of life sciences accounts.
Develop new business opportunities across the San Francisco market.
Maintain strong client relationships.
Actively identify opportunities to expand existing accounts and bring in new logos.
Work closely with current clients to understand their evolving needs.
Uncover cross-sell and upsell opportunities.
Grow revenue across TransPerfect’s service lines.
Prospect into new pharmaceutical, biotechnology, medical device, and healthcare organizations.
Build relationships with key decision-makers.
Develop new business from initial outreach through close.
Take ownership of an established portfolio of enterprise pharmaceutical, biotechnology, and medical device accounts, serving as the primary commercial point of contact.
Develop and execute account plans that identify expansion opportunities across service lines, including clinical trial translation, COA/linguistic validation, regulatory labeling, eTMF/clinical technology, and AI-enabled translation workflows.
Build multi-threaded relationships across client functions – clinical operations, regulatory affairs, quality, procurement, and commercial/medical affairs.
Identify, qualify, develop, and close expansion and cross-sell opportunities within existing accounts.
Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services.
Present TransPerfect solutions via one-on-one, group, online, and in-person meetings.
Partner with internal subject-matter experts and solution engineers to bring the right specialists into client conversations.
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures.
Provide customer support and manage client expectations.
Quote, manage, and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably.
Maintain accurate pipeline, account intelligence, and forecast data.

Requirements

Commit to a high level of integrity and service.
Deliver quality work.
Service focused with a desire to exceed clients’ expectations.
Owning your performance and taking responsibility.
Multitask and work with a sense of urgency in a fast-paced environment.
Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect.
Work well in a team with people from a variety of different backgrounds and cultures.
Build and maintain strategic relationships with clients and co-workers.
Celebrate diversity and embrace new ideas and differing perspectives.
Be financially responsible and make sound financial decisions.
Take active measures to achieve results and solve problems.
1 to 4+ years of sales, account management, or strategic business development experience within the life sciences and/or localization industries.
Demonstrated track record of growing existing accounts – measurable revenue expansion, not just retention.
Proven experience selling or managing large localization, clinical services, or technology engagements.
Familiarity with enterprise life sciences buying processes (procurement, MSAs, vendor qualification) strongly preferred.
Ability to operate independently and contribute from day one – this seat carries a live account load.

Skills

Account management
Sales
Life sciences industry
Localization services
Integrity
Quality delivery
Outstanding service
Ownership mentality
Sense of urgency
Respectful communication
Teamwork
Diversity celebration
Financial responsibility
Results achievement
Relationship building
Commercial motivation
Pipeline management
Account planning
Cross-selling
Up-selling
Client relationship management
Business development
Communication
Presentation skills
Problem-solving

Location

San Francisco

Work Type

Hybrid

Experience Level

1 to 4+ years

About the Company

TransPerfect Life Sciences professionals are experts who provide language, regulatory, and technology solutions tailored to the life sciences industry, including pharmaceutical, biotechnology, and medical device companies.
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.
Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.