Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Join Europe’s leading premium health and wellness group as a passionate Member Support Advisor. Effectively handle member queries and requests via all contact channels, processing them accurately and efficiently while actively engaging with members to provide the best quality service.
Responsibilities
- Handle member queries and requests received via Chat, Telephone, and Email.
- Process membership queries in a timely, accurate, and efficient manner.
- Actively engage with members to provide the best possible quality and service.
Requirements
- Experience in outbound calling and handling customer queries is essential.
- Previous experience in a call centre environment would be desirable.
- Resilient with the ability to thrive in a fast-paced environment.
- Must be within a reasonable commuting distance of the hub.
Skills
- Exceptional customer service skills
- A drive to hit targets
- Excellent communication skills
- Excellent organisation skills
Location
- Office-based at a membership hub
Work Type
- Office-based
- Full-time
Benefits
- Free Club Membership for you and your family
- 50% Discount on food and drinks
- Discounts on Swimming, Tennis Lessons, and Personal Training
- Opportunities for Career Advancement through internal training and development
- Wagestream App: Get paid on demand
- Access to our Benefits Suite
About the Company
- Europe’s leading premium health and wellness group.
- We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
- Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!