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About the Role

As a Market Supervisor, you will support store operations and lead a team committed to excellence. You will deliver outstanding Guest service, ensure food safety and quality, maintain operational excellence, and foster a positive work environment. You will model professionalism, accountability, and hospitality while coaching associates, assisting with production, and engaging with Guests.

Responsibilities

• Lead, coach, and motivate Market Associates to deliver consistent, high-quality Guest experiences.
• Assist in training new team members on Alltown Fresh standards, safety procedures, and operational processes.
• Provide ongoing feedback, recognition, and support to promote team growth and engagement.
• Act as a role model for professionalism, positivity, and brand values.
• Support scheduling, delegation, and shift coverage to ensure smooth operations.
• Ensure best-in-class Guest service is consistently delivered across all interactions.
• Greet Guests warmly and ensure staff provides sincere, personalized service.
• Resolve Guest concerns promptly and professionally.
• Support the implementation of sales initiatives and promotions to drive revenue.
• Maintain an active presence on the sales floor to monitor service standards.
• Oversee preparation and presentation of all fresh, grab-and-go, and made-to-order food offerings.
• Ensure all food safety, sanitation, and allergen protocols are consistently followed.
• Monitor product quality, rotation, and merchandising to uphold freshness and visual standards.
• Support daily prep, production, and cleaning checklists, ensuring completion and accuracy.
• Coordinate with vendors and team members to maintain proper stock levels and variety.
• Oversee daily operations, including opening/closing procedures, cash handling, and inventory control.
• Operate and supervise the point-of-sale (POS) system to ensure transaction accuracy.
• Support inventory management through ordering, receiving, and auditing product levels.
• Maintain store appearance and cleanliness to Alltown Fresh brand standards.
• Communicate effectively with management regarding operational needs, challenges, and successes.
• Ensure a safe, secure, and compliant store environment for Guests and Associates.
• Enforce adherence to safety, sanitation, and environmental guidelines.
• Report and document any workplace accidents, injuries, or safety concerns immediately.
• Conduct regular safety checks and support ongoing team training in compliance standards.
• Uphold cleanliness and organization throughout the store’s interior and exterior.

Requirements

• Minimum 1–2 years of supervisory experience in retail, food service, or hospitality.
• Proven leadership skills with the ability to motivate and guide a team.
• Strong communication and problem-solving abilities.
• Working knowledge of food safety, sanitation, and operational best practices.
• Basic math and computer skills for inventory, transactions, and reporting.
• Reliable, flexible, and able to work varying schedules, including nights, weekends, and holidays.
• Commitment to creating a welcoming environment and upholding Alltown Fresh brand values.
• Ability to lift up to 50 pounds using proper lifting techniques.
• Frequent standing, walking, bending, and reaching throughout shift.
• Ability to traverse all areas of the store.
• Occasional desk/computer tasks may be required.
• Prolonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.
• Frequent exposure to cold, heat, wet surfaces, and food allergens.
• Standing, bending, and lifting throughout shift.
• Use of food service equipment and point-of-sale systems.
• Fast-paced retail environment requires attention to detail and accuracy.

Skills

• Leadership
• Coaching
• Motivation
• Guest service
• Food safety
• Sanitation
• Operational excellence
• Communication
• Problem-solving
• Sales initiatives
• Merchandising
• Inventory control
• Cash handling
• POS system operation
• Teamwork

Location

• Alltown Fresh

Work Type

• Full-time

Experience Level

• 1-2 years supervisory experience

Salary/Compensations

• $17.50 - $20.50 per hour

Benefits

• Competitive salaries
• Opportunities for growth
• Talent Development Team trainings
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Wellness support
• 401k with match
• Tuition reimbursement (after 6 months of service)

About the Company

• At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other. The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.
• At Alltown Fresh, we believe in more than just providing great products—we’re here to build something meaningful. Rooted in our Four Pillars of Community, Local, Fresh, and Hospitality, we strive to create an experience that feels personal, warm, and genuine. We are committed to hiring great people and supporting them fully—because when our team thrives, our guests feel it. A visit to Alltown Fresh is more than a transaction; it’s a moment of connection, where a friendly smile and heartfelt welcome are just as valuable as the products on our shelves.

Equal Opportunity

• Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.