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About the Role

The Banquet Server will assist in creating memorable events for members and guests by providing the highest level of customer service, serving food and beverages promptly and courteously, and maintaining the Granite Club's high standards.

Responsibilities

• Maintain a commitment to customer service and guest satisfaction.
• Perform all guest contact activities in a cordial, efficient, and professional manner.
• Properly serve guest food and beverage in a timely, professional manner.
• Ensure food and beverage is the proper temperature with consistent presentation.
• Lift and carry 30 pounds.
• Work as a team with coworkers and other departments.
• Assist in inventories of food, beverage, equipment, meeting supplies, china, glass, and silverware on a predetermined basis.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.
• Enforce all sanitation procedures including safety guidelines.
• Organize equipment for a function, and clean, maintain, and look after equipment during and after functions.
• Ensure all storerooms are clean, organized, and secured.
• Immediately communicate special requests made by guests to the manager, assistant manager, or banquet captain.
• Communicate guest problems or concerns.
• Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
• Adhere to all department and Club-wide policies and procedures.
• Ensure the proper handling and cleaning of all equipment, china, glass, and silver.
• Perform any reasonable request assigned by management for the Club’s staffing and performance needs.
• Attend staff meetings as required.
• Perform other duties as assigned.

Requirements

• Minimum Grade 12 Education.
• 1 year related work experience.
• Smart Serve Certification.
• Good communication skills.
• Good working knowledge of written and spoken English.
• Well groomed, mannerly, co-operative, and outwardly friendly.
• Ability to work under periods of extreme pressure.
• Able to work split shifts - days, evenings, weekends, and holidays.
• Good organizational skills.
• Knowledge of P.O.S System, Northstar or equivalent is an asset.
• Punctual and reliable.
• Flexible to work variable shifts; evenings, weekends and holidays.
• Perform a criminal background check and a vulnerable sector search.

Skills

• Customer service
• Food and beverage service
• Teamwork
• Sanitation procedures
• Equipment organization
• Communication skills
• Organizational skills

Location

• North Toronto

Work Type

• Casual
• Full-time

Experience Level

• 1 year related work experience

Education Level

• Grade 12 Education

Salary/Compensations

• $24.28 per hour

Benefits

• Discounted memberships at GoodLife Fitness
• Preferred rates on auto and home insurance
• Vibrant employee events
• On-site culinary experience at Employee Cafeteria
• Complimentary indoor parking

About the Company

• The Granite Club is Canada's premier private Members' family, athletic, recreation and social club.
• We offer our 12,000 Members the highest standard of facilities, programs, and services.
• Our philosophy of uncompromising quality is showcased in our state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences, and personalized services.

Equal Opportunity

• The Granite Club is committed to providing fair and accessible employment practices.
• If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.