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About the Role

This role is responsible for coordinating documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers, ensuring compliance with all regulations and providing excellent customer service.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Perform data entry and processing of various import-related documentation for submission to US Customs.
• Handle PGA (Participating Government Agencies) documentation.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Collaborate with internal staff, departments, other FedEx operations, and customers.
• Process agency brokerage shipments.
• Handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other or additional duties as assigned.

Requirements

• HS Diploma or GED required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner) required.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Problem solving Skills.
• Ability to handle high volume of work.
• Ability to handle time-sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.
• 6 months of brokerage or transportation experience and/or customer service experience preferred.
• Detail oriented.
• Knowledge in HTS classification & familiar with the harmonized tariff system.
• Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.

Skills

• MS Office
• Outlook
• Office equipment (phone, fax, photocopier, printer, scanner)
• Communication skills (verbal and written)
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• HTS classification
• Harmonized tariff system
• U.S. Customs regulations

Work Type

• Full-time

Experience Level

• No industry experience required
• Minimum of 6 months work experience preferred

Education Level

• HS Diploma or GED

Salary/Compensations

• 20.76 - 29.06 USD Hourly

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Tuition reimbursement
• Paid Training Provided

About the Company

• FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world.
• They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

Equal Opportunity

• FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
• FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).
• FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.