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About the Role
The EVS and Wardrobe Manager oversees cleanliness across casino areas, public spaces, back of house, restrooms, and wardrobe operations, excluding F&B stewarding areas. This role provides operational oversight for daily, weekly, and 30-60-90 day periods, adhering to Seneca Gaming Corporation policies and procedures.
Responsibilities
- Hire, train, motivate, evaluate, and direct EVS supervisory staff and wardrobe personnel.
- Develop, implement, and maintain superior standards of cleanliness and sanitation.
- Collaborate with the Senior Vice President of Resorts to develop and manage the department budget.
- Monitor inventory and supplies, recommending purchases.
- Ensure effective scheduling of EVS and wardrobe staff according to business needs.
- Monitor and control expenses and labor in alignment with departmental budgets.
- Approve payroll and time off requests.
- Ensure comprehensive staff training.
- Verify compliance with OSHA standards.
- Ensure safe organization and storage of chemicals and equipment in designated areas.
- Maintain inventory controls for equipment, cleaning products, radios, and wardrobe items.
- Manage uniform inventory levels and establish pars for timely ordering.
- Coordinate uniform needs with department managers.
- Organize the wardrobe inventory room.
- Train new employees on efficient receiving, storage, and issuing of uniforms.
- Ensure MSDS information is accessible to all employees.
- Research and recommend periodic replacement or purchase of cleaning equipment.
- Monitor and ensure regular and proper maintenance of all equipment.
- Oversee documented property-wide inspection programs and track work orders for repairs and cleanings.
- Maintain documented cyclical cleaning programs.
- Adhere to Purchasing, HR, and TERO compliance requirements.
- Provide exceptional customer service and maintain professional communication.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Complete all required SGC Training programs within nine months of employment.
- Attend all necessary meetings.
- Perform other duties as assigned, as job requirements may change.
- Work a 24-hour schedule as determined by business needs.
Requirements
- Must be 18 years of age or older.
- Proficient with the proper use of all cleaning equipment and chemicals, including heavy cleaning equipment.
- Possess equipment knowledge and troubleshooting ability to communicate repair needs.
- Adequate manual dexterity to operate cleaning equipment.
- Ability to properly dilute, use, and ensure the safety of cleaning chemicals for oneself and others.
- Ability to stand, walk, and move through all areas of the casino.
- Maintain physical stamina and mental attitude to work under pressure in a fast-paced casino environment.
- Effectively deal with customers, management, employees, and the business community in all situations.
Skills
- Excellent communication skills.
- Ability to write routine correspondence.
- Ability to speak effectively to the public, employees, and customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to deal effectively and interact well with customers and employees.
- Ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Demonstrated leadership, fairness, and sensibility.
- Ability to instill pride and personal responsibility in subordinate employees.
Location
- Casino
Work Type
- Full-time
Experience Level
- 5 years of Environmental Services management experience in a high traffic, large facility.
- Experience overseeing a team of no less than 10.
Education Level
- High school diploma or equivalent.
- Associate's degree or equivalent work experience.
Salary/Compensations
- $55,612.00
- Compensation is negotiable based on experience and education.
About the Company
- Seneca Gaming Corporation