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About the Role

As an Oncology Nurse Coordinator, you will guide patients and their families through their healthcare journey using the nursing process to assess, develop, implement, and evaluate individualized care plans. You will serve as the primary clinical contact, providing support, education, and guidance, and coordinating multi-disciplinary and multi-site care. This role involves facilitating communication among providers, organizing education and training, and enhancing the patient experience through exceptional customer service.

Responsibilities

Utilizes the nursing process to assess, develop, implement, and evaluate individualized plans of care.
Acts as the central point of contact for patient and caregiver inquiries related to care plans.
Proactively anticipates patient needs to ensure timely navigation.
Assesses learning needs and provides education to promote adherence to established care plans.
Enhances the patient experience by delivering exceptional customer service and promptly addressing concerns.
Performs all responsibilities aligned with the Nurse II role, with additional emphasis on care coordination, communication, and patient advocacy.
Interacts with patients in person, via phone, virtual visits, and the patient portal to ensure care is well coordinated.

Requirements

License to practice as a Registered Nurse in the State of New York.
Certification in Basic Life Support (BLS) or eligibility for certification.
Bachelor’s degree in Nursing and the equivalent of one (1) year of full-time experience in oncology nursing, medical-surgical nursing, or critical care.
Bachelor’s degree in Nursing and the equivalent of three (3) years of full-time medical-surgical experience in an acute care setting.
Associate’s degree in Nursing and the equivalent of three (3) years of full-time experience in oncology nursing, medical-surgical nursing, or critical care.
Associate’s degree in Nursing and the equivalent of five (5) years of full-time medical-surgical experience in an acute care setting.
Incumbents must obtain and maintain applicable certification, as required by area of specialty and outlined in Departmental procedures, within thirty (30) months of appointment to this position and as a condition of continued employment.
As a condition of continued employment, incumbents must obtain certification in Basic Life Support (BLS) within six (6) months of their appointment to this title.
Incumbents must complete twelve (12) cancer-related contact hours per calendar year unless certified by the Oncology Nursing Certification Corporation (ONCC).
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Skills

Oncology nursing
Pain management
Surgical nursing
Telephone triage
Oncology Certified Nurse (OCN) credential
Professional certification

Location

United States of America

Work Type

Full time

Experience Level

1 year of full-time experience in oncology nursing, medical-surgical nursing, or critical care (with BSN)
3 years of full-time medical-surgical experience in an acute care setting (with BSN)
3 years of full-time experience in oncology nursing, medical-surgical nursing, or critical care (with ADN)
5 years of full-time medical-surgical experience in an acute care setting (with ADN)
At least five years of RN experience (preferred)

Education Level

Bachelor’s degree in Nursing
Associate’s degree in Nursing

Salary/Compensations

Starting hourly rate is $51.65

About the Company

Roswell Park Comprehensive Cancer Center is a welcoming environment to learn, grow, and make a meaningful impact.
RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect.
We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Equal Opportunity

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.
RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.