Microsoft Dynamics 365 Customer Engagement Director at RSM US LLP | CA | Rezi

Microsoft Dynamics 365 Customer Engagement Director at RSM US LLP

Microsoft Dynamics 365 Customer Engagement Director

RSM US LLP · CA

1 weeks ago

Microsoft Dynamics 365 Customer Engagement Director

RSM US LLP · CA

10 days ago
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About the Role

RSM is seeking a Microsoft D365 CE Director to manage complex technology projects, including enterprise-wide implementations of Microsoft Dynamics CE, to support the firm’s growth strategies and business processes. This role is responsible for understanding business needs and leading the development and execution of technology solutions.

Responsibilities

  • Planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
  • Establishing Cost Benefit Analysis through required phases of the project.
  • Communicating regularly to Program Director and stakeholders the project status, risk, and issues.
  • Project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
  • Managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
  • Revising project plans as appropriate to meet changing needs and requirements while following SDLC methodology.
  • Managing all aspects of CE implementations.

Requirements

  • Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development.
  • Proven experience implementing and managing CRM solutions within budget, scope and cost, specifically Microsoft Dynamics CE.
  • Proven leader with the ability to assemble, lead, and motivate high performing teams.
  • Proven business facing skills.
  • Solid understanding of financial analysis and planning.
  • Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
  • Strong understanding of technology, ability to learn new technologies and applying them.
  • Proven experience in influencing, leading teams and driving change.

Skills

  • Microsoft Dynamics CE
  • Project Management
  • Systems/Technology Development
  • CRM Solutions
  • Financial Analysis
  • SDLC Methodology
  • Stakeholder Management
  • Critical Thinking
  • Problem-Solving
  • Microsoft Office
  • MS Project

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • Director
  • 5-8 years

Education Level

  • PMP certification desired

Salary/Compensations

  • $138,000 - $253,300
  • Discretionary bonus based on firm and individual performance

Benefits

  • Competitive benefits and compensation package
  • Flexibility in schedule
  • Total rewards program

About the Company

  • The leading provider of professional services to the middle market globally.
  • Purpose is to instill confidence in a world of change, empowering clients and people to realize their full potential.
  • Exceptional people are key to an inclusive culture and talent experience.
  • An environment that inspires and empowers individuals to thrive personally and professionally.
  • A leading Microsoft partner implementing D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions.
  • Empowered through a long-standing relationship with Microsoft, proven RVM methodology, industry IP and accelerators, and additional Microsoft-centric tools.
  • Teams benefit from expertise within RSM including Microsoft MVPs, Industry experts, Tax specialists, and Managed Technology and Application services teams.

Equal Opportunity

  • Does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
  • Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
  • Committed to providing equal opportunity and reasonable accommodation for people with disabilities.
  • If accommodation is required to complete an application, interview, or otherwise participate in the recruiting process, please call 800-274-3978 or email careers@rsmus.com.