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About the Role

Recorded Future is seeking a highly accomplished intelligence and technical success professional to drive strategic influence, operational depth, and customer advocacy. This role focuses on shaping long-term intelligence and platform success across large enterprises, acting as a subject matter expert and thought leader to align intelligence-led security outcomes with business objectives. The ideal candidate possesses outstanding business and technical acumen, can map complex threat intelligence concepts to measurable risk reduction, and clearly articulate the ROI of intelligence platforms and services.

Responsibilities

Own the technical and strategic success of assigned customer accounts throughout their intelligence journey.
Partner with customers to define and deliver intelligence-led outcomes using Recorded Future’s platform, integrations, and services.
Proactively monitor customer adoption, health, and renewal risk signals, including budget constraints, competitive pressure, and stakeholder turnover.
Lead executive and technical business reviews, presenting value realization metrics and intelligence-driven insights.
Anticipate customer needs and identify growth opportunities to ensure satisfaction, retention, and platform expansion.
Serve as the primary strategic advisor for key enterprise and global accounts, collaborating with customer security teams on configuration, data integration, and optimization.
Design and execute strategic customer success and intelligence adoption plans aligned with business priorities.
Collaborate cross-functionally with sales, product management, data science, and intelligence teams for a unified customer experience.
Execute high-calibre bespoke intelligence advisory engagements addressing emerging threats, collection priorities, and workflow optimization.
Evangelize Recorded Future capabilities and advocate for customers, influencing product roadmap and services.
Champion best practices and enablement frameworks across the global technical account manager community.
Manage multiple competing priorities while maintaining high quality and consistency.
Maintain administrative rigor in Recorded Future systems, ensuring meaningful updates on successes, outcomes, and customer sentiment.

Requirements

7-10 years of consulting, intelligence advisory leadership, or customer-facing cyber threat intelligence, security operations, or cyber advisory roles in enterprise or vendor settings.
Deep experience across two or more key security domains: intelligence, security operations, vulnerability management, GRC, threat hunting, or incident response.
Outstanding understanding of intelligence principles, methodologies, and tradecraft.
Expertise in intelligence operationalization within complex environments and situational awareness of the broader threat landscape.
Highly experienced with intelligence platforms, APIs, data feeds, security integrations (SIEM, TIP, SOAR etc.), SaaS ecosystems, and security architectures.
Deep experience driving strategic value realization and retention in large-scale environments.
Outstanding verbal and written communications.
Innate attention to detail.
Proven ability to translate intelligence insights into actionable and measurable business and security outcomes.
Proficiency in communicating complex concepts to diverse technical and non-technical audiences up to the C-suite.
Strong analytical, presentation, and stakeholder management skills.
Proficient at public speaking.
Proven success in account health management, risk mitigation, retention, and growth.
Experience in monitoring adoption metrics, usage trends, and integration performance.
Strong understanding of the Intelligence Lifecycle, common security frameworks (MITRE ATT&CK, NIST, Diamond Model, Cyber Kill Chain).
Strong leadership, influence, and communication abilities at the C-suite level.
Customer obsessed, fascinated by the adversary, and boundless curiosity.
Adaptable, creative, and proactive self-starter with a bias for action and passion for impact.
Consultative mindset, strategic communicator, collaborative team player, and outcome-driven professional.
Excels in leading complex, multi-stakeholder initiatives across technical and business teams.

Skills

Cyber Threat Intelligence
Security Operations
Vulnerability Management
GRC
Threat Hunting
Incident Response
Intelligence Platforms
APIs
Data Feeds
Security Integrations (SIEM, TIP, SOAR)
SaaS Ecosystems
Security Architectures
Strategic Planning
Customer Success Management
Technical Account Management
Communication
Presentation
Stakeholder Management
Public Speaking
Analytical Skills
MITRE ATT&CK
NIST
Diamond Model
Cyber Kill Chain

Location

Tokyo

Work Type

Full-time

Experience Level

7-10 years

Education Level

Bachelor's Degree or related experience in cyber security, computing science, intelligence studies or related field.
Advanced certifications such as CISSP, OSCP, GCTI, GCIH etc.

Benefits

Recorded Future employees represent over 40 nationalities and embody core values of high standards, inclusion, and ethical conduct.

About the Company

Recorded Future is the world’s most advanced, and largest, intelligence company with over 1,000+ intelligence professionals serving over 1,900 clients worldwide.
We built the world’s largest and most advanced threat intelligence platform, enabling organizations to outpace, outthink, and outmaneuver adversaries with intelligence-led security.
Trusted by leading enterprises, governments, and security teams, we fuse data science, automation, collection, and expert human analysis to transform how intelligence is operationalized.
Our mission is to secure the world with intelligence.
We have a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
We maintain a drug-free workplace.

Equal Opportunity

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds, and lifestyles.
By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply.
Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment.