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About the Role

This newly created, fixed-term role serves as a central point of coordination for marketing channels, ensuring alignment with commercial and trade priorities. It acts as a bridge between marketing and business needs, translating commercial objectives into marketing actions and representing Global Marketing in trade discussions.

Responsibilities

• Represent Global Marketing at trade meetings, feeding commercial business priorities back into the marketing team and translating them into appropriate marketing actions.
• Act as the central point of visibility across all marketing channels, collaborating with channel owners to understand current activity, upcoming plans, and performance.
• Serve as the primary contact for business inquiries related to marketing and trade, escalating and prioritizing as needed.
• Act as the global point of contact for Operations marketing, supporting F&B initiatives to maximize revenue and footfall.
• Partner with House and Operations teams to shape marketing support for commercial trading priorities.
• Collaborate with the global Bedrooms team on the commercial and brand marketing plan, including long-term positioning and short-term tactical activity.
• Manage Google paid channels for Soho House bedrooms (Metasearch, PMax, Demand Gen), optimizing spend and performance against commercial targets.
• Oversee Web and SEO projects on sohohouse.com, focusing on optimizing membership acquisition and application journeys.
• Work with digital and web teams to prioritize projects that improve conversion through the membership funnel.
• Interpret and quantify data to report on performance across marketing channels, translating results into clear, actionable insights.
• Maintain consistent reporting rhythms for easy tracking and communication of channel performance.
• Provide hands-on support to the marketing team in using AI tools (e.g., Claude) to optimize and streamline daily output.
• Share practical ways of working with AI tools to save time across the team.

Requirements

• Proven experience across multi-channel marketing, ideally spanning brand/commercial marketing and performance/paid media.
• Hands-on experience managing Google paid channels (Metasearch, PMax, Demand Gen).
• Strong working knowledge of SEO and web optimization, particularly around acquisition and conversion journeys.
• Confident interpreting data and translating it into clear commercial narratives for varied audiences.
• Comfortable representing marketing in trade/commercial conversations, challenging assumptions and translating business priorities into marketing plans.
• Ability to build a clear, accurate view of activity across multiple channels and stakeholders without owning every channel directly.
• Experience using AI tools (e.g., Claude) to improve team efficiency is a strong plus.
• Line management experience, or readiness to step into managing 3 direct reports.

Skills

• Multi-channel marketing
• Brand marketing
• Commercial marketing
• Performance marketing
• Paid media management
• Google paid channels (Metasearch, PMax, Demand Gen)
• SEO
• Web optimization
• Data interpretation
• Commercial narrative development
• Project coordination
• AI tools (e.g., Claude)

Location

• Global

Work Type

• Fixed-term

Experience Level

• Line management experience or readiness to manage direct reports

Benefits

• Competitive compensation packages
• Global benefits and perks
• Training to develop technical and managerial skills
• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• 2 days paid a year to support a charity of your choice
• Free Counselling Sessions
• Cookhouse & House Tonic programmes (food and drink trainings, events, opportunities)
• Continuous training for personal and professional development
• Exclusive access to benefits platform with hundreds of discounts
• Team Events (fitness sessions, cinema screenings, art classes)

About the Company

• Soho House offers competitive compensation packages that feature global benefits and perks.
• Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.