About the Role
We are seeking a paid social specialist to advance their career as an Account Director. This role involves managing the day-to-day paid social activities for a client account, overseeing junior staff, and cultivating strong client and stakeholder relationships. The ideal candidate will possess extensive knowledge of paid advertising across major social channels.
Responsibilities
- Oversee the production of comprehensive paid social media plans aligned with client objectives and KPIs.
- Articulate the rationale for proposed campaign tactics and present them to stakeholders.
- Manage a hybrid team responsible for the end-to-end setup of paid social campaigns.
- Troubleshoot and train junior team members on advanced platform features and tools.
- Maintain the standard of quality assurance for campaign setup according to best practices.
- Ensure the accuracy and quality of campaign performance reports and provide valuable insights and recommendations.
- Lead client calls and support the team in presenting results.
- Ensure the standard of end-of-campaign reporting and quarterly/annual reviews.
- Lead standalone research projects as required by the client.
- Deliver on the over-arching paid social strategy and ensure alignment with wider digital and comms strategy.
- Serve as a key social point-of-contact for clients, ensuring confidence in the team's output.
- Identify opportunities for testing and innovation in the paid social space and secure client backing.
- Manage internal and external stakeholders to ensure timely delivery of multiple projects.
- Build and maintain relationships with key media partners.
- Ensure effective management of local and Global Hub employees, monitoring workloads and priorities.
- Train and develop entry-level team members, motivating and encouraging less experienced staff.
- Communicate clearly and in a timely manner with internal and external stakeholders.
- Lead regular internal meetings and training sessions.
- Lead the recruitment process for the immediate team and assist with wider team recruitment.
- Develop tailored testing/learning agendas for clients.
- Collaborate with the planning team and other channel specialists to ensure paid social activity complements the wider marketing mix.
- Collaborate on thought-leadership pieces and POVs.
- Manage agency finance processes accurately and effectively.
Requirements
- Experience working in a busy agency or client-side social team.
- Experience setting up and optimizing paid social campaigns across key social platforms.
- Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives.
- Experience compiling detailed and insightful end-of-campaign reports & presentations.
- Experience managing a team to jointly compile regular client presentations.
- A track record of working with clients and external stakeholders.
- Experience line managing others and effectively managing day-to-day workloads.
- Experience training and mentoring junior staff across paid social.
- Ability to communicate effectively with people from diverse backgrounds, cultures, and countries.
- Collaborative, friendly, and can-do attitude.
- Right to work in the UK.
Skills
- Paid social media planning
- Campaign setup and optimization
- Client relationship management
- Stakeholder management
- Team leadership and development
- Performance reporting and analysis
- Social media advertising across Facebook, Instagram, Twitter, Snap, TikTok
- Media partner relationship management
- Financial process management
- Training and mentoring
- Presentation skills
- Communication skills
Location
- UK
Work Type
- Hybrid
Experience Level
- Account Director
- Line management experience
- Experience training and mentoring junior staff
Benefits
- Competitive medical insurance
- Group retirement plans
- Vision insurance
- Dental insurance
- Significant paid time off
- Preferential partner discounts
- Employee mental health awareness days
About the Company
- WPP is the trusted growth partner for the world’s leading brands.
- WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale.
- WPP Media uses WPP Open and Open Intelligence to provide clients with visibility into media investment performance.
- WPP Media champions learning, development, and transformational creativity.
- WPP Media fosters an open environment built on trust and respect, promoting belonging and opportunities for progression.
- WPP Media offers a variety of employee resource groups and frequent in-office events.
Equal Opportunity
- WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment.
