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About the Role

Join Chessington World of Adventures Resort as a Housekeeper and contribute to creating memorable guest experiences by ensuring immaculate rooms and attentive service. This role is physically active and requires a hands-on approach, punctuality, and strong time-management skills.

Responsibilities

• Prepare guest bedrooms and accommodation promptly and to the highest standards.
• Clear items left by previous guests and ensure rooms are perfectly presented for arrivals.
• Ensure rooms have fresh linen, neatly folded towels, and finishing touches.
• Perform duties as assigned by the Housekeeping Manager and Assistant Housekeeping Manager.
• Ensure all room items are clear of dust.
• Ensure all linens and towels are clean with no stains or dirt.
• Report on adverse guest comments as and when required.
• Establish a record of guests’ preferences, especially for regular and long-term guests.
• Ensure interactions with guests are handled in a professional manner and adhere to Hotel’s policies and procedures.
• Maximise recycling opportunities without jeopardising quality assurance.
• Go through all trainings assigned by Housekeeping Manager / Hotel Management.
• Ensure and maintain the proper/correct way of handling equipment - carts / baskets.
• Ensure appropriate stock level of linen, cleaning and guest room supplies.
• Carry out inventory check on linen and guest room supplies on a random basis with the floor supervisor.
• Conduct guests floor corridor inspection for cleanliness and freedom from dust.
• Be flexible in job scope or coverage of work according to peak and non-peak periods.
• Undertake public area cleaning depending on business needs.
• Be punctual and mindful of completing tasks in a timely manner.
• Achieve a minimum of 8 rooms cleaning, which may increase depending on business occupancy needs.
• Maintain high cleaning standards on all floors.

Requirements

• Great attention to detail.
• Can-do attitude and willingness to work hard.
• Flexibility is essential to meet business demands, particularly during weekends and peak holiday periods.

Skills

• Time-management skills
• Attention to detail
• Professionalism

Location

• Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

Work Type

• Fixed term contract
• Up to 30 hours per week
• 5 days out of 7
• Full-time

Experience Level

• No formal qualifications or experience required

Salary/Compensations

• GBP £12.77/Hr.

Benefits

• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel.
• 25% discount in on-site retail shops and restaurants.
• 40% discount on Lego.
• Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all Merlin Attractions worldwide.
• Ongoing training and development opportunities.

About the Company

• Britains Wildest Adventure!
• Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain’s biggest wildlife theme park.