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About the Role

This role leads, manages, and mentors a team of Business Analysts, ensuring change initiatives are delivered using the Council’s Digital Services’ Project Delivery Framework. The team defines needs, recommends solutions, and works closely with Project Managers to deliver successful outputs, outcomes, and benefits on time and within budget.

Responsibilities

• Undertake investigative work to determine business opportunities and specify effective business processes.
• Provide strategic oversight and quality assurance across all business analysis activities.
• Oversee the definition and management of the process for deploying and integrating new digital capabilities into the business.
• Ensure delivery of a high-quality user experience, while mentoring and developing the wider Business Analyst team.

Requirements

• Full BCS Business Analysis Professional Diploma (Formally known as ISEB Business Analysis Diploma), IIBA Business Analyst certification or equivalent certification.
• Enhanced experience in successfully delivering complex digital projects within local authorities or public sector.
• Bachelor’s degree.

Skills

• Agile (e.g., Scrum Master)
• ITIL
• MSP (Managing Successful Programmes)
• PMP
• PRINCE2

Location

• Hammersmith & Fulham Civic Campus, 1 Unity Square, London, W6 9JU

Work Type

• Permanent
• 36 hours per week

Education Level

• Bachelor’s degree

Salary/Compensations

• £64,410 - £67,815 per annum

Benefits

• Access to a comprehensive total reward package
• Flexible working employer

About the Company

• At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody.
• Within the Finance & Governance department, our ambition is to be 'ruthlessly financially efficient' in everything that we do, to ensure that our residents and services are receiving the best value for money whilst challenging old-fashioned thinking, unfairness and removing waste where possible.
• Our mission is to be the best council. To do this we need the best people to help build our vision.
• We are fair, caring, collaborators, and driven.
• We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.
• It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression.
• We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace.
• At H&F, our workplace ensures that everybody has equitable access to opportunities.
• We are committed to safeguarding and promoting the welfare of children, young people and adults.
• We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Equal Opportunity

• In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group.
• All sections of the population will have equitable access to jobs.
• No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
• We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.