About the Role
Drive profitable NSV growth for Homebargains and B&M by managing operational customer relationships and owning commercial relationships within customers.
Responsibilities
- Lead development and execution of business plan/JBP.
- Create and execute customer plans that deliver company and customer objectives and espouse category leadership principles.
- Ensure good customer relationships and influence at customer head office to implement solutions that deliver mutually beneficial results.
- Execute all agreed to solutions with the customer, including accurate forecasting, detailed follow-through, and efficient trade revenue optimization.
- Drive the customer relationship through ownership of the customer contact plan across all functions.
Requirements
- Sales experience including selling, negotiating, and leveraging insights to deliver customized customer plans.
- Customer experience with direct and head office customers delivering solutions covering product, placement, promotion, and/or pricing.
- Customer-facing experience demonstrated by ability to assess needs, propose mutually beneficial solutions, overcome objections, handle tough situations, manage conflict, and close sales.
Skills
- Sales
- Negotiation
- Customer Relationship Management
- Forecasting
- Trade Revenue Optimization
- Category Management
- Business Planning
- Solution Selling
- Conflict Management
Benefits
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
