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About the Role
Support German-speaking Dyson customers and help them get the most out of their products. Full training is provided, so no need to be a tech expert.
Responsibilities
- Handle customer enquiries via calls, messages and emails
- Help with product questions, troubleshooting and usage
- Process warranties, repairs and replacements
- Recommend products based on customer needs
- Ensure every customer receives a smooth and positive experience
- Work with an international team
Requirements
- Strong communication skills in German and English
- Good problem-solving and attention to detail
- Customer-focused and comfortable communicating with people
- Calm and solution-oriented when things don't go to plan
Skills
- German
- English
- Communication
- Problem-solving
- Attention to detail
- Customer service
Location
- Remote
- Greece
Work Type
- Remote
- Full-time
Experience Level
- Previous customer support experience is a plus, but not required
Salary/Compensations
- Competitive salary + 2 extra salaries per year
Benefits
- Health insurance
- Numerous discounts
- Professional growth and development opportunities
- Social events and community initiatives
- International and multicultural environment
- Remote work from Greece
- Modern working setup and equipment provided
- Flight to Greece
- 1 month free hotel upon arrival
- Support finding your long-term home
- Equipment provided for remote work
- Fully paid training
- Free online Greek language courses
About the Company
- Dyson is one of the world's most innovative technology brands.