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About the Role

Sierra is building a platform to enable companies to create better customer experiences with AI, partnering with industry leaders. We are primarily an in-person company based in San Francisco, with growing offices globally. Our culture is guided by values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Responsibilities

• Coordinate a high volume of phone, onsite, and video conference interviews with speed and efficiency.
• Leverage applicant tracking system (Ashby) to automate tasks and focus on candidate experience.
• Improve efficiency by maintaining data accuracy and gathering metrics to help prepare reports to keep recruiters and hiring managers on target.
• Demonstrate ability to work effectively under pressure and manage multiple tasks simultaneously.
• Manage candidate travel arrangements and process expense claims.
• Meet and greet candidates while they are onsite for interviews.
• Deliver a best-in-class recruiting experience for all candidates.
• Take on projects to impact our workflow and office experiences.

Requirements

• 2+ years of experience as a Recruiting Coordinator in a scaling company.
• Operational excellence, a data-driven mindset, and a great attitude for multitasking and problem-solving.
• High level of integrity and trustworthiness, maintaining candidate confidentiality and privacy.
• Demonstrated experience in coordinating schedules and managing communications with C-suite leadership, ensuring efficient and effective collaboration.
• Ability to be in person in our London office, Monday - Thursday.

Skills

• Ashby ATS experience

Location

• London

Work Type

• In-person

Experience Level

• 2+ years

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
• Equity plans

About the Company

• Sierra is building a platform to enable every company in the world to build better, more human customer experiences with AI.
• We partner with industry leaders such SoftBank, Uber, Rivian, CLEAR, and Sutter Health.
• We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
• Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Equal Opportunity

• We encourage you to apply even if your experience doesn't precisely match the job description.
• We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.