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About the Role

This role sits within the Product Development team, reporting to the Product Development Director. You’ll own our Additional Products category end-to-end, spotting opportunities, shaping concepts, delivering launches, and deciding what stays, grows, or goes. You’ll also own product lines across wellness, gifting, food and non-food, combining the customer rigour of an innovator with the execution focus of an NPD lead, always raising the bar on how and what we deliver while staying true to the customer and ensuring every product has a clear reason to exist. This is a 15-month maternity cover with potential for extension.

Responsibilities

Own and shape the long-term roadmap for additional products and gifting across both brands.
Influence the pipeline to decide future priorities.
Bring new ideas and opportunities to the business from market, customer, and competitor research.
Identify new opportunities, manage reformulations, and make decisions on product lifecycle.
Work with third-party partners to identify, develop, and deliver opportunities across the category.
Oversee the end-to-end development of innovative additional products and gifting ranges.
Cover both food and non-food items, ensuring ranges align with their brief.
Create compelling, customer-led briefs grounded in real insights.
Act as the customer champion throughout the product development process.
Help build recipes, plan and manage trials, and handle pre-production activities.
Lead product launches, support go-to-market strategies, and conduct post-launch reviews.
Develop and maintain product briefs, specifications, and supporting documentation.
Collaborate with the Projects team to strengthen ways of working and improve pipeline efficiency.
Manage the additional products team to deliver agreed roadmaps.
Bring on and develop a direct report, raising the bar on quality.
Collaborate with and influence stakeholders across Senior Leadership, Marketing, Procurement, Supply Chain, Operations, CRM, and Brand.
Work closely with external partners.
Collaborate with brand, data, commercial, and ops teams to determine selling prices, forecasts, positioning, branding, and capital investment needs.
Support Procurement and commercial teams with cost analysis and margin delivery.
Ensure all products comply with relevant legislation, regulations, and internal standards.
Lead the resolution of compliance issues or product complaints with third parties.

Requirements

8+ years in proposition, product development or innovation, ideally in food, FMCG or consumer products, or equivalent depth of experience.
Experience across food and non-food ranges is a plus.
Exposure to the pet category is a plus.
A relevant degree (e.g. food science, animal science, nutrition, product development or business) or equivalent hands-on experience.
A brand and proposition instinct.
A customer champion with a focus on customer needs and insights.
A track record of taking products from idea to launch, ideally working with third-party partners and physical products.
Commercially minded with an ability to balance cost, quality, and customer value.
Ambitious, results-driven, and focused on continuous improvement.
Energetic, organised, and skilled at managing multiple tasks.
Able to build strong relationships and influence effectively across teams and seniority levels.
Experience managing or mentoring at least one person.
Comfortable moving quickly, making decisions with imperfect information, and closing knowledge gaps.
Deep care for the pet food category and belief in the company's mission.
Must have the right to work in the EU country being applied for (no visa sponsorship).

Skills

Product Development
Innovation
NPD (New Product Development)
Market Research
Customer Insight Analysis
Product Lifecycle Management
Stakeholder Management
Commercial Acumen
Brand Strategy
Proposition Development
Agile Decision Making
Team Management
Mentoring
Collaboration
Influencing

Location

London

Work Type

Hybrid
Full-time

Experience Level

8+ years

Education Level

Relevant degree or equivalent hands-on experience

Benefits

25 days holiday plus 8 bank holidays
Additional day of holiday for every year of service up to 5 years
5 paid 'paws' days off per year for learning, development, or wellbeing
£500 personal learning & development budget
Significant discount on Fresh food
Enhanced parental leave
Flexible core working hours
Cycle to work scheme
Pension with NEST
Private Medical Insurance with Vitality
Private Dental Insurance with Bupa
Paid time off for fertility treatments and pregnancy loss
Paid sabbaticals for members with 5+ years of service
Discounted gym access
Office dogs

About the Company

We believe dogs deserve the healthiest, most natural and tastiest meals.
We make freshly prepared food, cooked like home-cooked meals and delivered direct to customers.
We are a B-Corp certified company, focused on sustainability and caring for people, products, and the planet.
Our goal is to help dogs live healthier, happier, and longer lives.
We have grown from a small operation to feeding hundreds of thousands of dogs across the UK and Europe.
We are looking for brilliant people who share our ambition.

Equal Opportunity

Butternut Box is an equal opportunity employer.
We believe a diverse team is essential for making the best food for all dogs.
We celebrate different nationalities, backgrounds, experiences, and perspectives.
We are committed to increasing representation from underrepresented groups.
We aim to build a strong, diverse team with varied identities and lived experiences.
We are dedicated to building an inclusive, supportive place to work.