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About the Role

As an Epic Owner (m/f/d/x) – Identity, Household & Trust, you will drive the functional evolution of core capabilities for identity, household structures, and Trust & Safety for MagentaTV across all platforms and markets. Your primary focus is on enabling a consistent, secure, and personalized MagentaTV experience by managing user profiles, household structures, consent, permissions, parental controls, personalization, and cross-service identity. You will act as the central functional interface, translating strategic objectives and market needs into capability roadmaps, epics, and functional requirements, ensuring consistent evolution across devices and markets while balancing diverse stakeholder needs.

Responsibilities

Define requirements for user profiles and preference structures, ensuring consistent capture and use across services.
Own functional requirements for cross-service identity.
Define and continuously evolve requirements for profiles and household structures.
Own requirements for shared MagentaTV use within a household, including tracking current viewers and profile usage.
Define requirements for parental controls, child protection features, and kids’ profiles.
Own platform requirements for content classification, age ratings, and child/youth protection, supporting relevant frameworks and standards.
Define requirements for permissions and consent management.
Own the functional evolution of a shared identity and preference model (“Taste Graph”) across multiple services for personalization.
Ensure cross-service continuity of profiles, preferences, and permissions post-authentication across applications and devices.
Define requirements for implicit profile recognition while ensuring data protection and privacy safeguards.
Define requirements for privacy-compliant personalization and use of preference information within consent boundaries, including user controls.
Harmonize national company requirements for Identity, Household, and Trust & Safety into shared, scalable solutions.
Initiate and support Proofs of Concept (PoCs) and Requests for Proposal (RFPs) for vendor and technology evaluation.
Continuously monitor customer feedback and relevant KPIs within the domain.
Design and steer A/B tests and experiments within the domain based on the shared framework.
Translate customer needs, business requirements, and market requirements into concrete capabilities and epics.
Analyze existing customer journeys and identify opportunities for continuous improvement.
Formulate clear functional requirements and robust acceptance criteria.
Ensure a consistent customer experience across all supported platforms and devices.
Work closely with Client Product Owners during refinement and implementation.
Ensure functional and business objectives are reflected in implemented solutions with UX, Architecture, and Engineering.
Collaborate closely with Legal and Privacy/Data Protection on consent, compliance, and Trust & Safety requirements.
Monitor customer feedback and relevant capability KPIs to derive improvement opportunities.

Requirements

At least five years of professional experience as a Business Analyst, Epic Owner, or comparable role focused on identity, household, or similar customer-facing platform capabilities.
Solid understanding of fundamental data protection principles and regulatory requirements, such as GDPR, as they apply to household, profile, and consent data.
Familiarity with the regulatory landscape for content classification, age ratings, and child and youth protection (e.g., FSK/USK, PEGI, AVMSD) to define supporting platform capabilities.
Experience designing and defining customer-centric digital capabilities and product requirements.
Ability to formulate clear, structured, and traceable requirements and acceptance criteria, including at the portfolio level.
Experience with data-driven product development and decision-making.
Strong analytical skills and a structured, solution-oriented approach.
Experience harmonizing requirements across different markets, national companies, or business units.
Ability to translate complex business requirements into clear and structured product requirements.
Excellent communication skills and experience working with a wide range of stakeholders.
Experience with customer journey analysis and digital product development.
Experience with TV, OTT, or streaming platforms (nice to have).
Experience with SAFe or a comparable scaled agile framework, including PI Planning, Feature Refinement, and Dependency Management (nice to have).
Hands-on experience with tools such as Jira and Confluence (nice to have).
Experience with child and youth protection, parental controls, or family- and household-related product capabilities (nice to have).

Skills

Identity management
Household structures
Trust & Safety
User profiles
Consent management
Permissions management
Parental controls
Personalization
Cross-service identity
Data protection principles
GDPR
Content classification
Age ratings
Child and youth protection
FSK/USK
PEGI
AVMSD
Customer-centric digital capabilities
Product requirements definition
Traceable requirements
Acceptance criteria
Portfolio level requirements
Data-driven product development
Analytical skills
Structured problem-solving
Requirement harmonization
Complex requirement translation
Stakeholder communication
Customer journey analysis
Digital product development
TV platforms
OTT platforms
Streaming platforms
SAFe
PI Planning
Feature Refinement
Dependency Management
Jira
Confluence

Location

Germany

Work Type

Full-time

Experience Level

5+ years

About the Company

Deutsche Telekom AG is one of Europe’s largest telecommunications providers, operating in over 50 countries.
They are a leading choice in the gigabit society, boasting the best network and employing 230,000 innovative minds.
The Products.Innovation.Experience. unit focuses on developing digital products, services, and platforms used by millions across Europe, bringing together Product Management, Engineering, Design, Data, and AI to create simple, intelligent, scalable, and relevant experiences.

Equal Opportunity

Applicants with severe disabilities will be given preferential consideration if equally qualified.