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About the Role
The Fashion Advisor will play a pivotal role in creating desire through navigating fashion trends and shaping the narrative of luxury. This role involves utilizing strong interpersonal skills to connect with clients, creating a welcoming and engaging atmosphere, and collaborating closely with colleagues to elevate standards of excellence.
Responsibilities
- Cultivate genuine relationships to foster trust and ensure enduring loyalty from clientele.
- Offer personalized guidance by showcasing an in-depth understanding of individual preferences and lifestyles.
- Maintain an organized approach to tasks, ensuring efficiency and attention to detail.
- Foster a culture of collective brilliance and creativity within the boutique.
- Champion the brand’s legacy of excellence by inspiring colleagues to uphold the highest standards of luxury service.
Requirements
- Ability to build authentic, lasting relationships through empathy and personalized service.
- Strong awareness of trends and a deep appreciation for Chanel’s heritage and style.
- Confident, elegant storytelling and interpersonal skills to engage clients meaningfully.
- Collaborative attitude to foster a positive, high-performing boutique environment.
- Organized, efficient, and committed to delivering excellence in every task.
Skills
- Interpersonal skills
- Clienteling
- Trend awareness
- Storytelling
- Collaboration
- Organization
- Efficiency
Location
- CHANEL Heathrow Terminal 3
Work Type
- Permanent
- Full-time
Benefits
- Private Medical Insurance covering pre-existing medical conditions and ability to add family members
- Online GP App with 24/7 appointments available within 24 hours
- Cycle Scheme participation for a tax-exempt bike and/or accessories
- Pension
- Life Assurance
- Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100s more
- Employee Assistance Programmes and Other Support Lines
- Multiple Platforms to support across Wellbeing
- Arts & Culture Ticket Discounts across major London attractions
- CHANEL Product Discounts
- Employee Only Sales
- Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
About the Company
- CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints.
- We endeavour to provide an elevated, seamless, and memorable client experience through our Fashion boutiques, online on CHANEL.COM or via our client care teams.
- Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working.
- We require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women.
Equal Opportunity
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
- We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
- We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.