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About the Role

As a member of the Applied AI team, you will drive the adoption of frontier AI by developing bespoke LLM solutions for top enterprises across Japan. You’ll leverage your customer-facing experience and technical skills to architect innovative solutions that address customers' business needs, meet their technical requirements, and provide a high degree of reliability and safety. You will collaborate with Sales, Product, and Engineering teams to help enterprise partners incorporate leading-edge AI systems into their products, explaining and demonstrating complex solutions persuasively to technical and non-technical audiences. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems while maintaining safety standards.

Responsibilities

Act as the primary technical advisor for prospective customers across Japan evaluating Claude.
Demonstrate how Claude can be used to solve high value business problems by developing system architectures and leveraging novel prompting techniques.
Partner closely with account executives to understand customer requirements.
Configure Claude's capabilities to showcase how it meets customer needs.
Develop customized pilots and prototypes, as well as evaluation suites to make the case for customer adoption.
Drive technical decision making by advising on optimal setup, architecture, and integration of Claude into customer's existing infrastructure.
Recommend solutions to technical roadblocks.
Support customer onboarding across Japan by working cross-functionally to ensure successful ramp and adoption.
Serve as an ongoing technical advisor throughout implementation and beyond go-live.
Travel occasionally to customer sites for workshops, implementation support, and building relationships.
Establish a shared vision for creating solutions that enable beneficial and safe AI.
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities across Japan.

Requirements

4+ years of experience as a Technical Product Manager, Forward Deployed Engineer, or Platform Engineer.
Native-level Japanese fluency and business-level English required.
Designed novel and innovative solutions for technical platforms in a developing business area across Japan.
Strong technical aptitude to partner with engineers.
Strong proficiency in Python required.
Recent experience building production systems with large language models.
Ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions.
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities.
A love of teaching, mentoring, and helping others succeed.
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders.
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems.

Skills

LLM solutions
Customer-facing experience
Technical skills
Architecting solutions
Technical requirements
Reliability
Safety
Communication skills
Demonstrating complex solutions
System architectures
Novel prompting techniques
Python
Building production systems with large language models
Cross-organizational collaboration
Teaching
Mentoring

Location

Japan

Work Type

Hybrid

Experience Level

4+ years of experience

Education Level

Bachelor’s degree or an equivalent combination of education, training, and/or experience
A field relevant to the role as demonstrated through coursework, training, or professional experience

Benefits

Competitive compensation
Benefits
Optional equity donation matching
Generous vacation
Parental leave
Flexible working hours
Lovely office space

About the Company

Anthropic's mission is to create reliable, interpretable, and steerable AI systems.
We want AI to be safe and beneficial for our users and for society as a whole.
Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We believe that the highest-impact AI research will be big science.
At Anthropic we work as a single cohesive team on just a few large-scale research efforts.
We value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles.
We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science.
We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time.
We greatly value communication skills.
Anthropic is a public benefit corporation headquartered in San Francisco.

Equal Opportunity

We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed.
Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.
We think AI systems like the ones we're building have enormous social and ethical implications.
We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.