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About the Role

The Service Contract Specialist I prepares and maintains accurate service contract documents, ensuring timely renewal delivery to clients. This role supports branch revenue and customer retention by managing the end-to-end contract renewal process, including setup, pricing validation, and customer communication. It serves as an advanced administrative function providing specialized support for contract operations.

Responsibilities

Prepare and maintain accurate service contract documents in the branch’s service management system.
Ensure timely delivery of renewals to clients.
Manage the end-to-end contract renewal process, including contract setup, pricing validation, and customer communication.

Requirements

2 years of experience in service administration, billing, or contract management.
Proficiency with Microsoft Office and service management platforms.
Strong knowledge of service contract structures, terms, and pricing practices.
Demonstrated ability to work collaboratively with cross-functional teams.

Location

Ballston Spa, NY

Work Type

In-office
Full-time

Experience Level

2 years

Education Level

High school diploma or equivalent required
Associate’s degree in business, operations, or related field preferred

Salary/Compensations

$21.02-$26.28 per hour

Benefits

Market Leading Medical Benefits
Comprehensive medical, dental, and vision coverage
Generous employer HSA contributions
Paid time off
401(k) with employer match
Wellness programs
Career development opportunities

About the Company

Stark Tech is a leader in facilities and energy solutions.
We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies.
We invest in our employees by offering a competitive benefits package.
Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.