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About the Role

This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems. The role requires close collaboration with cross-functional teams to enhance service delivery and maintain high standards of operational excellence.

Requirements

At least 2 years' related experience in computer hardware/software, help desk or PC operations.
Working experience in the HVAC or mechanical industry required.
Proficient communication, interpersonal, coordination, and organizational skills.
Ability to multi-task, work under pressure and meet deadlines required.
Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.

Skills

Advanced computer skills
Proficiency in MS SQL
Proficiency in Office Suite
Web design a plus
Experience with ServiceMax a plus

Education Level

Associate degree in Computer Science, Information Systems Technology or related field required.
Bachelor's degree preferred.

Salary/Compensations

$27.98-$31.48 per hour

Benefits

Market Leading Medical Benefits
Comprehensive medical, dental, and vision coverage
Generous employer HSA contributions
Paid time off
401(k) with employer match
Wellness programs
Career development opportunities

About the Company

Stark Tech is a leader in facilities and energy solutions.
We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies.