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About the Role

Corning is a global innovator in glass, ceramics, and material sciences. We are looking for individuals to join us in pushing the boundaries of what's possible. Corning Life Sciences has partnered with researchers for over 100 years to improve efficiency, reduce costs, and shorten the time to discovery. We leverage our expertise in material science, surface science, optics, biochemistry, and biology to deliver groundbreaking solutions that improve productivity and enable innovative discoveries.

Responsibilities

Drive sales opportunities in bioprocess, media, and advanced surface products in collaboration with sales and business operations teams to achieve or exceed sales targets.
Provide on-site technical support to customers as a trusted technical advisor.
Support process development before and after sale through technical presentations, on-site product demonstrations, hands-on training, and process optimization activities.
Build strong customer relationships and establish long-term commitment to Corning's technologies and platforms.
Provide ongoing troubleshooting support and advanced technical insights via email, phone, site visits, and workshops to ensure customer success.
Align technical activities with company-wide business objectives by working closely with sales, marketing, lab, and global teams.
Collect and analyze technical trends, customer feedback, and field information to proactively solve technical challenges faced by users, feeding insights back into products and strategies.
Continuously enhance application expertise and contribute to the creation and development of application notes and technical documentation.

Requirements

Research experience using cell culture techniques.
Minimum of 3 years of experience in cell culture/bioprocessing (including graduate research).
Knowledge and practical experience in optimizing and troubleshooting cell culture and bioprocessing workflows.
Experience using bioreactors and multi-layer culture vessels.
Knowledge of microcarriers, multi-layer cell culture stacks, and culture surfaces.
Basic English proficiency with a willingness to learn more.

Skills

Cell culture
Bioprocessing
Cell and gene therapy
Drug discovery
Technical support
Process development
Troubleshooting
Technical presentations
Product demonstrations
Hands-on training
Process optimization
Customer relationship building
Technical documentation
Application notes

Location

On-site

Work Type

Full-time

Experience Level

3+ years

Education Level

Graduate research

About the Company

Corning is a global innovator in glass, ceramics, and material sciences.
Our technologies push the boundaries of what's possible, from the depths of the ocean to the edges of space.
We are driven by our people who break through limits and expectations daily.
At Corning, there are infinite possibilities to make an impact: connecting the unconnected, driving the future of automotive, transforming entertainment at home, and ensuring the delivery of life-saving medicines.