Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Roster the frontline in-home aged care workforce using rostering and scheduling systems. Engage with clients to understand their needs, ensure the right support is delivered, and promote a sustainable workforce. This role offers the opportunity to make a genuine difference by ensuring clients receive the care and continuity of service they need.
Responsibilities
- Work with stakeholders to understand client needs in the development of schedules and rosters.
- Develop best fit schedules for clients and optimize rosters for workers and the program.
- Utilize established rostering processes to ensure that rosters are planned and distributed in advance.
- Plan and adjust working rosters to reflect known impacts including leave.
- Respond to ad hoc changes required by clients and workers.
- Ensure rosters and schedules meet the support needs of their care plan and service agreements.
- Match workers to rosters and clients based on skills, interest, and capability.
Requirements
- Previous rostering experience.
- Knowledge of workforce management principles, HSE, awards, and roster optimization.
- Ability to work in a fast-paced environment.
- IT savvy with strong skills in general computer applications.
- Excellent customer service, verbal and written communication skills.
- Highly developed interpersonal, communication, and problem-solving skills.
- Ability to work cohesively within a team environment and with autonomy.
- Understanding of and commitment to principles of the Aged Care Quality Standards.
- Successful candidates will be required to clear probity checks including National Criminal History Record Check and an Aged Care Statutory Declaration.
Skills
- Rostering
- Workforce management principles
- HSE
- Awards interpretation
- Roster optimization
- Computer applications
- Customer service
- Verbal communication
- Written communication
- Interpersonal skills
- Problem-solving
- Teamwork
- Autonomy
Location
- NSW
- ACT
Work Type
- Full-time
- Maximum term
- Remote
- Office-based
Experience Level
- Previous rostering experience
Benefits
- Career pathways across a national organisation
- Monthly rostered days off
- Supportive team environment
- Flexible work from home arrangements
- Opportunity to make a positive impact
- Rewarding blend of customer service, relationship building and rostering
About the Company
- Enhance the lives of older Australians by joining the Life Without Barriers team.
- Personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.
- Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia.
- We support children, young people and families, people with disability, older people and people with mental illness.
- We work with people who are homeless and refugees and asylum seekers.
- Join a community of people dedicated to breaking down barriers.
- We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants.
- We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
Equal Opportunity
- We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants.
- We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.