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About the Role

GFT is seeking a dynamic and experienced Client Service Leader (CSL) to drive business development and growth for the Texas Department of Transportation (TxDOT). The CSL will build trust and deliver value to achieve client satisfaction and leverage relationships to benefit the clients and the firm. This role focuses on making GFT the clients’ firm-of-choice by driving strategic planning, business development, opportunity identification, proposal creation, project delivery, and relationship building.

Responsibilities

Serve as a primary point of contact for TxDOT, coordinating activities across districts and service lines.
Track and maintain TxDOT opportunity pipeline, IDIQ utilization, and firm precertifications.
Lead multidisciplinary client service teams of project managers, technical leaders, and delivery stakeholders.
Meet regularly with TxDOT staff to gather feedback on GFT performance, resolve issues, and identify opportunities.
Build and sustain relationships with TxDOT leadership, technical staff, and delivery teams statewide.
Develop strategies and tactical action plans to achieve business development and client relationship objectives.
Identify trends and opportunities for business and resource growth.
Identify, evaluate, and prioritize pursuits early, shaping capture plans ahead of procurement cycles.
Initiate and review proposals and sales activities, leading or supporting interviews and presentations.
Develop and maintain relationships with potential teaming partners.
Attend strategically significant conferences and maintain visibility through active participation in professional, civic, and business organizations.
Maintain a strong understanding of TxDOT goals, contract requirements, performance metrics, and delivery expectations.
Partner with project and operations leaders to ensure delivery excellence, risk management, and strong financial performance.
Provide timely, clear communication across Area, Regional, and Business Group leadership, and key delivery teams.

Requirements

Bachelor’s degree in Civil Engineering required.
Minimum of 15 years' progressive experience as a business development leader or related TxDOT experience.
Experience leading a team.
Registered as a licensed Professional Engineer (PE) in Texas.
Strong background in heavy civil infrastructure engineering and business development with a verifiable track record of winning and executing large complex transportation projects.
Strong existing relationships with TxDOT.
Growth focused with ability to attract and develop talent to expand market share and meet client needs.
Self-starter with the ability to address multiple priorities and consistently meet deadlines.
Previous leadership position with TxDOT or with TxDOT as a client.
Strong leadership skills with the ability to challenge, confront, and lead through influence.
Excellent communication and presentation skills.
Successful completion of a criminal background check required.

Skills

Business development
Client relationship management
Strategic planning
Team leadership
Proposal development
Presentation skills
Communication skills
Heavy civil infrastructure engineering

Location

Texas

Work Type

Hybrid
Full-Time

Experience Level

15+ years

Education Level

Bachelor's degree in Civil Engineering
Licensed Professional Engineer (PE) in Texas

Salary/Compensations

$225,000 - $275,000

Benefits

Hybrid (in-person and remote) work environment.
Comprehensive benefits package including wellness programs, parental leave, and pet insurance.
Medical, dental, vision, disability, and life insurance.
Tax-deferred 401(k) savings plan.
Competitive paid-time-off (PTO) accrual.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs.
Support of active participation in professional organizations.
Incentive compensation for eligible positions.

About the Company

GFT is a privately held AEC firm that innovates where transportation, water, power, and buildings converge, calling this the Infrastructure of Life.
The company measures success by the strength of its relationships and is an employer of choice for over 5,000 industry professionals.
Clients choose GFT for its expertise, nimble approach, creativity, and personal touch.
With over a century of experience, GFT aims to build a lasting legacy for future generations through stronger communities, a healthier planet, and better lives.

Equal Opportunity

GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.