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About the Role
Tasca Ford Berlin is seeking a Parts Counter Person to assist customers and technicians in finding the correct parts and provide excellent service. This role is ideal for organized, detail-oriented individuals with vehicle knowledge who thrive in a busy dealership setting.
Responsibilities
- Manage the parts sales process from start to finish
- Assist retail customers and service technicians with identifying and purchasing parts
- Help locate and source parts that are not currently in stock
- Process special orders and communicate order updates to customers
- Maintain accurate inventory and help stock and organize parts
- Provide knowledgeable, professional recommendations based on customer needs
- Communicate effectively with customers, technicians, and dealership staff
- Keep the parts counter and work area organized and professional
- Follow company safety policies and applicable federal, state, and local regulations
Requirements
- Previous automotive parts or dealership experience preferred
- At least 1 year of experience in an automotive parts or service department preferred
- Knowledge of vehicles and automotive parts
- Strong customer service and communication skills
- Good computer, math, reading, and organizational skills
- Strong attention to detail and time management
- Ability to learn and use new technology and systems
- Ability to work independently and as part of a team
- Positive, professional attitude and strong work ethic
- Ability to stay organized and work effectively in a fast-paced environment
- Ability to lift up to 50 pounds and stand for extended periods
Skills
- Customer service
- Communication
- Computer skills
- Math skills
- Reading skills
- Organizational skills
- Attention to detail
- Time management
- Ability to learn new technology
- Teamwork
Location
- Berlin, CT
Work Type
- Full-time
Experience Level
- 1 year of experience in an automotive parts or service department preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $55,000–$75,000
Benefits
- Competitive compensation
- Paid time off and holidays
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid parental leave
- Ongoing training and career growth opportunities
- Retirement benefits
About the Company
- Tasca Ford Berlin is part of the Tasca Automotive Group, a family-run business with more than 75 years of automotive excellence.
- We’re committed to providing an exceptional experience for our customers while creating a supportive, team-oriented environment where our employees can build their careers.
Equal Opportunity
- Tasca Ford Berlin is an equal opportunity employer committed to diversity and inclusion in the workplace.
- We prohibit discrimination and harassment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law.